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eegriff
Participant
June 27, 2024

P: Glitchy Video in Timeline

  • June 27, 2024
  • 103 replies
  • 28507 views

After I upgraded to 24.4 several days ago, I can no longer edit MXF video files. The video in the timeline is glitchy, with pixelated blocks displayed whenever something moves in the scene. The glitches are exported in the final render, so it’s not a temporary or display-only issue. (If I render the MXF to MP4 with HandBreak, there are no glitches in the output, so I think the MXF container is OK.) My camera is unchanged and I’ve used this workflow hundreds of times. I went back to an editing session from before the 24.5 upgrade and all is fine–no glitches. I cleared the cache, rebooted my Mac, checked the sequence settings, but nothing helps.

103 replies

R Neil Haugen
Legend
October 8, 2024

Did you test on the 25.x public beta?

 

They've made many changes there, including the entire image data/color-handling process. And it will become the 'shipping version' in a week from now, first day of Adobe MAX.

Everyone's mileage always varies ...
IslandFox
Participating Frequently
October 8, 2024

The ONLY solution that has made my footage usable has been transferring it from my NAS network hard drive to a USB-C SSD. I suspect there’s an issue with how the MXF files are being read over the network, possibly related to permissions. I've tried everything: running as admin, tweaking countless settings, reinstalling, using various versions of Premiere 24, and more. I know how frustrating those extra seconds per frame can be, adding up to a significant loss in time and productivity. Adobe, please sort this out—I’d rather not have to fully switch to DaVinci Resolve.

R Neil Haugen
Legend
October 7, 2024

Could you do a quick test in the 25.x public beta? As that will ship as the new current verision a week from now on the 14th, start of Adobe MAX.

 

It installs separately from any current PrPro installs so it's not an either/or thing.

Everyone's mileage always varies ...
Participant
October 7, 2024

I just finished a big project with MXF files, they seem to edit fine but the artifacts show up at random times. I'm still not sure how I'll get this exported without the aritfacts showing up somewhere in the 104 minute project. 

Participant
October 7, 2024

I am editing a project with a mixture of H264 videos files, and MXF video files.
I either have 1- the 'unable to retrieve frame problem', or 2- The 'glitch appears on screen on exported video' problem.

The 1st problem, it caused failure in export, or it would just export as black screen. I managed to fix that by renaming the source file of the MXF footage and just relink.

The 2nd problem I can't seem to solve. Everytime I restart premiere and try to reexport the glitchy MXF footage problem, the exported file just shows up with the glitch at differents times of the same footage again and again.

Other editors I know have also faced this problem with the 2024 version of Premiere Pro.
Hope Adobe can fix this in the next update. Thanks.

jamieclarke
Community Manager
Community Manager
October 7, 2024

Hi @Owsibelle - can you let us know your cpu specs.  There are two different glitches that we are seeing and investigating one is related to Intel Macs and the other is related to MXF.  We have fixed the frame substitution errors in beta version 25 so if you want to try the beta and let us know if that helps your issue that would be appreciated.

Participant
September 23, 2024

Can somebody please explain why this is happening after I import my clip into timeline and tell me how to solve it? The frame gets all distorted and destroyed. It's not a camera thing, because the original file is intact. I've searched it online, but couldn't get any solution. I took it out the adjustment layer area, which has color grading only, thinking it would be the cause, but I guess it's not. There's no effect set into the clip whatsoever. It was filmed in 4K and the sequence is in 1080p. And it keeps like this after exporting.

 

IanB_360
Community Manager
Community Manager
September 23, 2024

Sorry you are experiencing this issue, and thank you for taking your time to file a bug report. We would like to help figure this out with you. The team would just need a little more information to begin troubleshooting. If you could just jump to the link here  How do I write a bug report and follow the steps to providing more information about your bug, we will gladly take a look. Some of the things to let us know include which version of Premiere Pro are you using, what is the file type you are importing, and your laptop or desktop specs. 

 

Thank you again for filing a bug report. We know your time is valuable and look forward to helping you solve this matter.

 

Ian

Participating Frequently
September 23, 2024

So, I tried it and just after half an hour glitches have appeared again... Yes, so far there aren't any frame recursion errors but because of these glitches my ordinary work isn't possible. So annoying... still.

And it is very interesting when I replaced glitched mxf clip with a converted clip to mp4 (in HandBrake) the problem is gone. So I'll probably have to convert all mxf clips to mp4 and start with my project all over again...

I used last beta version of Adobe Premiere Pro.

Lenovo Legion

AMD Ryzen 5 4600H with Radeon Graphics

NVIDIA GeForce RTX 2060 (with last studio driver)

The source data are on an extended ssd drive. But when I tried to link mxf files which were on internal ssd drive it was exactly the same.

 

  

Jessdesign
Known Participant
September 16, 2024

I also have glitches on playback and color scopes (similar but not identical to yours) with various versions of premiere pro posted here https://community.adobe.com/t5/premiere-pro-bugs/sonoma-14-6-1-amp-sequoia-15-0-playback-issues-and-color-scope-glitches/idi-p/14863508#M35848

Participant
September 13, 2024

Hello everyone.
I am trying to export a video that I shot on a bunch of different cameras. But no matter what I do (I even tried reinstalling windows) they won't export "correctly" if you will. The video I am trying to make has 6 different angles, and two of them are from, a Sony FS5 (.mxf files) and they both have the same exporting issues (shown in the picture). I get no error messeges about frames not rendering or anything like that, and I know its not a cache problem, cause I justs reinstalled windows. It's the same when I export from Media Encoder, and it only started within the last two updates of Premiere I believe. I am sitting on a powerfull machine with a 3070 graphics card, and 16 gigs of RAM.  i7 something.

 

I have exported in mfx op1a and h264, and get errors no matter what. 

Please someone gimmi a fix for this, I have a deadline closing in.

Peru Bob
Community Expert
Community Expert
September 13, 2024

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Participant
September 12, 2024

Hello Comunity,

after changing my premiere and mediaencoder settings to that on the following picture, no more pixelating occurs:

Hope, the setting screens aren't different in the englisch version.