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P: Premiere freezes when a submenu is opened from the timeline clip right-click menu (Label to Time Interpolation). The submenu highlight sticks and the UI stops repainting.

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Premiere Pro freezes completely whenever I open the Time Interpolation submenu from a clip’s Timeline context menu. The freeze happens immediately when I hover over/open Time Interpolation — I do not need to click Optical Flow for the freeze to occur.
I first noticed this in my existing project, but I tested it again in a completely new project with only one video clip, and the exact same issue occurs.
Steps to reproduce:
Create a new Premiere Pro project.

Import a single video clip.

Add the clip to the Timeline.

Right-click the clip.

Hover over/open Time Interpolation.

Premiere immediately becomes unresponsive and needs to be force-quit.
I have also tested after disabling third-party extensions/plugins, but the issue still occurs.
System: Apple Silicon Mac, macOS 27.0, Premiere Pro 26.0.2.2.
I have attached a screen recording showing the issue. I can also provide an Activity Monitor sample taken while Premiere is frozen if needed.

Screen Recording 2026-09-18 at 8.41.34 PM.mov

Pinned Reply By KatieToo

@Athul S Keerthi Just to update your post for all, we’re aware of this ‘Ask Siri’ issue. The current workaround is to disable Ask Siri.

We’re currently working on a fix, and we will return here to update once that becomes available.

Thanks again for taking the time to report on this and helping others!
Katie

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C

calm_Whirl2789

Participant

I am experiencing the exact same issue with Premiere freezing when accessing the Time Interpolation submenu. Has a fix been identified yet, or is there a known workaround I can try while waiting for an update?

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KatieToo

Community Manager

@calm_Whirl2789 Can we get some more details from you? This is still being investigated, as we were waiting on a Sample file to have engineers examine but had not received that yet. Depending if you are on Mac or PC, we might like to request a Sample (mac) or Dump file (PC) and can provide you instructions and a Dropbox upload link to get that to us, if you’d be willing. Let us know!

To better troubleshoot, I’d ask you the same details below -

Premiere Version: Find the exact version/build of Premiere you’re current using.
Operating System: Specify Windows or macOS, along with the version.
Mac Chip (Mac Only): Please let us know what M-series chip you have. If Intel please include GPU.
GPU and Driver (Windows only): Please let us know your video card and driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
Media Files: video, images, etc. and what types (can check under Media Properties)
Media Storage: Are your Scratch Disks set to your Documents folder or the same as project, and is this the same as the Media drive?

Also, if you could please let us know the following, this is also helpful to know:

Does it affect all projects or only some? What about new, empty projects?
Do you recall which Premiere this was last working in, and what might have changed? Any plugins, update to computer, etc.
When did the problem first begin?

A short screen recording showing us exactly what is happening on your side along with the Sample/Dump would be very helpful.

Appreciate it,
Katie

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calm_Whirl2789

Participant

Hi Katie,

Thank you for getting back to me. I’m happy to provide the requested details and a Sample file if that will help your engineers investigate the issue.

Here are the details from my system:

Premiere Pro: 26.5.1 (26.5.1.1)
Operating System: macOS 27.0 (Build 26A428)
Mac: MacBook Pro 18,1
Chip: Apple Silicon
RAM: 16 GB
GPU: Apple integrated GPU using Metal

Issue

Premiere Pro 26.5.1 crashes consistently when I right-click, particularly when accessing the context menu.

The important point is that this also happens in a completely new/empty project. It is not limited to a specific project, footage, timeline, or media file.

I have tested the following:

Created a brand-new empty project — the crash still occurs.
Reset Premiere Pro preferences — no change.
Cleared/rebuilt the relevant Premiere settings/cache — no change.
Completely uninstalled and reinstalled Premiere Pro — no change.
Completely reset/reinstalled macOS — the issue still occurs.
Tested without relying on my existing project or media — the issue still occurs.

Very important comparison

I also installed and tested Premiere Pro Beta 27.0.0 on the exact same Mac and macOS installation.

With Beta 27.0.0, the same right-click/context-menu action works normally and does not crash.

So at the moment the behavior is:

Premiere Pro 26.5.1 → Right-click → Crash
Premiere Pro Beta 27.0.0 → Right-click → Works normally

This makes me suspect there may be a version-specific regression or compatibility issue between Premiere Pro 26.5.1 and macOS 27.0, rather than an issue with my Mac hardware, project, or media.

Crash information

I have also collected the macOS crash report.

The crash is reported as:

Exception: EXC_CRASH (SIGABRT)
Termination: Abort trap: 6
Triggered by: Thread 0 / com.apple.main-thread

I can provide the complete .ips crash report/Sample file if your engineering team would like to examine it.

When it started

The issue is reproducible with Premiere Pro 26.5.x on this system. I have also tested after a complete macOS reset and a fresh Premiere installation, so the issue persists on a clean setup.

Media / Storage

Since the crash also occurs in a completely empty project, the issue does not appear to depend on any particular media file or media storage location.

I would be happy to provide:

The complete macOS .ips crash report
A screen recording showing the exact Right-click → crash behavior
Any Sample file or diagnostic file you need
Any additional logs or system information requested by the engineering team

Please send me the instructions and Dropbox upload link for the Mac Sample file if you would like me to provide it.

Thank you for investigating this. Since the issue is consistently reproducible in 26.5.1 but does not reproduce in Premiere Pro Beta 27.0.0 on the same machine, I hope the Sample/crash data can help the engineering team identify the underlying issue.

Best regards,
Prantosh Paul

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KatieToo

Community Manager

Hi @Athul S Keerthi

Thanks for stopping by the Premiere forums and letting us know about your Premiere freezing issue, plus including that screen recording. It sounds you’ve already taken a Sample during one such freeze in Premiere, and we’d like to have a better look at that. I can DM you our Dropbox upload link.

Sorry for any frustrations with this, and hope to help!
Katie

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Athul S KeerthiAuthor

Participant

Hi Katie,

Thank you for getting back to me and for looking into this. Yes, I’ve taken an Activity Monitor Sample while Premiere was frozen, and I have the sample file ready.

Please DM me the Dropbox upload link, and I’ll upload it there.

I really appreciate your help with this! Hopefully the sample will help identify what’s causing the freeze.

Thanks again,
Athul

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KatieToo

Community Manager

@Athul S Keerthi Just checking back in on this to make sure you got the Dropbox upload link and might be able to upload us that Sample to better look into this issue.

Thanks!
Katie

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Jonathan Editor

Community Manager

Hi @Spfilms_77,

Welcome to the Premiere forums. Thank you for reporting this occurrence and providing extensive detail with the screen record. To understand the broader context and for the team to try to better assist, you we’ll need more details:

When did the problem first begin?
Was Premiere ever working properly on your system?
Does updating to Premiere change performance?
Is possible to roll back to Tahoe to test performance?

Sorry for the frustration. I hope the team can help you soon.

Best,

Jonathan

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Spfilms_77

Participant

Hi Jonathan,

Thank you for getting back to me.

To clarify, there are actually two separate issues:

1. Lumetri Color – Curves and Color Wheels

I have experienced this issue for a long time, across multiple Premiere Pro versions, and on both Windows and macOS.

When I open Lumetri Color and expand Curves or Color Wheels, the controls often become unresponsive on the first open. If I switch to another panel and then return to Lumetri, the controls start working normally.

So far, this behavior has been consistent across different Premiere versions and different computers, which makes me think it may be a Premiere UI issue rather than a hardware-specific problem.

2. Timeline > Label freeze

This is a separate issue that has been happening for the past few months. When I right-click a clip in the timeline and open Label, Premiere sometimes becomes completely unresponsive. macOS itself continues working normally, but Premiere has to be Force Quit.

The crash report I submitted was generated after this Label-related freeze.

Regarding your questions:

- When did the problem first begin?

The Lumetri Curves/Color Wheels issue has been present across multiple Premiere versions for a long time. The Timeline > Label freezing issue started several months ago.

- Was Premiere ever working properly on my system?

Yes. Premiere generally works well, but these specific UI issues have persisted despite updating to newer versions.

- Does updating Premiere change the performance?

The general performance is fine, but these specific issues have continued across multiple versions. Updating has not permanently resolved them.

- Is it possible to roll back to Tahoe to test performance?

I can consider testing this, but I have also experienced the Lumetri issue on Windows, so I am not sure a macOS rollback would address that particular problem. I would prefer to try other troubleshooting steps first if possible.

I have also attached a screen recording showing the behavior. The crash report has already been submitted through the Premiere crash reporter.

Thank you for taking the time to investigate this.

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J

Jonathan Editor

Community Manager

Hi @Spfilms_77,

Thank you for the follow up and for clarifying. As we continue to investigate these issues:

Pease provide the specs for your Windows system
- Is the same version of Premiere (26.0.0) is on this machine?
Additionally, do you have any 3rd party UXP panels installed on either system?

Best,

Jonathan

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S

Spfilms_77

Participant

Issue 1 - Lumetri Color

Steps to reproduce:
1. Open any project.
2. Open the Lumetri Color panel.
3. Expand Curves or Color Wheels.

Expected result:
The controls should work immediately.

Actual result:
Curves and Color Wheels often become unresponsive on first open. If I switch to another panel and then return to Lumetri, they start working normally.

Frequency:
This happens almost every time. I have experienced this across multiple Premiere Pro versions on both macOS and Windows.

Issue 2 - Timeline Label

Steps to reproduce:
1. Select one or more clips in the timeline.
2. Right-click and open Label.

Expected result:
The Label menu should open and allow selecting a color.

Actual result:
Premiere UI freezes. macOS continues to work normally, but Premiere becomes completely unresponsive and must be Force Quit.

System:
- Mac mini M4 (16 GB RAM / 256 GB SSD)
- Apple Silicon
- Premiere Pro 26.0.0
- macOS 27 Beta

Additional information:

This issue has been occurring for several months and affects my professional editing workflow.

The Lumetri issue has occurred across multiple Premiere Pro versions on both Windows and macOS, so it does not appear to be hardware-specific.

The Timeline > Label freeze has also been occurring for several months and is consistently reproducible on my system.

A crash report has already been submitted through the Adobe Crash Reporter, and I have attached a screen recording demonstrating the issue.

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