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Alfian_H
Alfian_H
Participant
February 10, 2026

P: Premiere Pro 2026 Not Responding then Crashing After Moving Files to Another Bin/Folder

  • February 10, 2026
  • 4 replies
  • 308 views

So I have updated the Premiere Pro from 25.6.4 to 26.0 and it updated smoothly, then I continued the editing. When I was still in Premiere Pro and decided to move files from one bin/folder to another folder, the software was suddenly not responding then crashing. Well it’s complicated because this happens everytime I reproduce the steps until now. It won’t happen if I do cut/copy then paste, but files can’t use cut feature. Please help me with this case ASAP because this didn’t happen in previous version. Only 26.0 version that causes this issue.

      4 replies

      Reg Wrench
      Reg Wrench
      Known Participant
      April 3, 2026

      Dragging a large Multicam sequence into a folder within a project in a Production beachballs Premiere. After a while Premiere returns from the beach but the sequence hasn’t been moved. You can select sequences and create a ‘new bin from selection’ but can’t drag new large Multicam sequences in the folder.

      This removes the ability to keep a large project tidy and didn't happen in previous versions.

      R
      Community Manager
      Rach McIntireCommunity Manager
      Community Manager
      April 3, 2026

      Hi ​@Reg Wrench, 
      I’ve merged your post to a thread with the same issue to make it easier to track and keep all the information in one place while we investigate.  I hope we can help you soon.

        Reg Wrench
        Reg Wrench
        Known Participant
        April 1, 2026

        Yes we’re getting this too. Can't drag sequences from one folder (eg ‘Current cuts’ ) into existing folders any more (eg an ‘old cuts’ bin ). which means its impossible to keep the project tidy now.

        MyerPj
        Community Expert
        MyerPjCommunity Expert
        Community Expert
        February 19, 2026

        Keep working with ​@Rach McIntire , however, she mentioned in an earlier post, did you update to 26.01, that would be the first thing I’d try. 😊

         

        R
        Community Manager
        Rach McIntireCommunity Manager
        Community Manager
        February 10, 2026

        Hi ​@Alfian_H, 

        Thanks for submitting your bug report. I’m sorry your Premiere is not responding as expected.  When this happens, does it crash and fully close, or just hang and require a force quit?  Does the option to Send Crash Report to Adobe pop up on restart?  

        Can you provide more specific steps to reproduce the issue?  Can you make a screen recording of it?  I assume you’ve restarted Premiere, cleared the cache, etc.  We need a few more details to try to help with the issue. Please see: How do I Report A Problem?  Sorry for the frustration, and thanks for reaching out.

        Alfian_H
        Alfian_HAuthor
        Participant
        February 11, 2026

        I have cleared the cache and restart Premiere. It hangs and freezes, and the only options are to quit or wait. But the wait was very long. I attached the screenrecord to reproduce the issue. The step only drag and drop the file, from one folder to another folder.

        R
        Community Manager
        Rach McIntireCommunity Manager
        Community Manager
        February 11, 2026

        Hi ​@Alfian_H, 

        Thanks for the video; it's super helpful.  When you say Files won’t sue the cut feature?  What does that mean?  I was able to cut all the file tapes and paste them elsewhere, but I may be misunderstanding.  If you try draggins in a different view, does that make a difference?  How about in the Editing/ Assembly workspace rather than Effects?  Any difference?

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