Skip to main content
L
Lloyd_Allen3612
Participant
May 21, 2021

P: Unable to freely move clips and audio around on my timeline. Glitch, bug or setting?

  • May 21, 2021
  • 106 replies
  • 36887 views

If anyone is able to wave a magic wand and help me fix this issue then I would be so very grateful! 

I am using Premier pro 25.1 on a windows PC, I opened up my project the other day to start work and I was unable to freely click on a clip and drag the clip about on the timeline with the same thing happening with audio. When I do click on a clip to move or drag it I am presented with the picture I have attached, in my program window. 

I have tried everything on nearly every forum page I can find, reset all settings from splash, cleared cache, uninstalled and reinstalled softwear, new project, everything I can think of but I can't find anything anyway with someone with this same fault. 

 

Thank you if anyone can save me!

(mod edit title)

    106 replies

    Show previous replies
    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    March 3, 2025

    And you control that thru Creative Desktop preferences:

     

      hugme2
      hugme2
      Participant
      March 3, 2025

      I just got done filming, sat down to edit and premier did an update. It happens from time to time, that's fine. When the update was done and I opened premier, every track was locked in place and couldn't be moved. I did some research and found that there is a bug when you set you scale your display with more than one monitor. Why would this not be a proiority to fix? So I turned the sale on all my monitors to 100%. Now the font is completely unreadable.

       

      I am sitting here totally screwed at this point. The only option I have now is to completely redo the hardware on my computer or do the project in Davinci Resolve. The project is now due in 20 hours and I've been completely screwed over by adobe. 

       

      [Moderator note: Edited for content. Please read and become familiar with Adobe community guidelines. Thanks.]

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      March 3, 2025

      With all due respect you do not update the software when on a deadline.

      Just roll back a version to finish the project.

        D
        defaultvhgw4xnu7qy6
        Participant
        February 27, 2025

        I had a similar issue, this worked for me, go to Window > Workspace > Reset to Saved Layout

        zacharyb58295939
        zacharyb58295939
        Participant
        February 26, 2025

        Awesome, thanks!

        zacharyb58295939
        zacharyb58295939
        Participant
        February 26, 2025

        I've found in Premiere Pro 2025 that whether I can drag the effect onto the timeline depends on which monitor Premiere is displaying on. If it is on my laptop monitor (which is GPU accellerated) it will work, but if through an HDMI cable through the integrated graphics card I only get the crossed out hand icon as described below.

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          February 26, 2025

          Hi Zachary,

          I think you might be experiencing a bug, so I merged your post with the bug report. I hope that's OK. There are some workarounds here. I appreciate your comments. They are helpful and I have sent them over to the team. I think you may have uncovered a way to help reproduce the error. Great! The team is still working on the issue. Sorry about that!

           

          Thanks,
          Kevin

           

          Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
          J
          Julie1508
          Participant
          February 23, 2025

          Hi everyone, I need help! After Adobe Premiere crashed, I'm no longer able to add any clips to my timeline. There's no error message, just the cursor turning into a "no entry" sign (circle with a line through it). I've already tried uninstalling and reinstalling Premiere, restarting my PC, and clearing the media cache, but nothing worked.

          Any ideas or solutions would be greatly appreciated—it's really urgent!

          Thanks!

          Ann Bens
          Community Expert
          Ann BensCommunity Expert
          Community Expert
          February 23, 2025

          P: Unable to freely move clips and audio around on... - Adobe Community - 15130146

           

          If this does not solve your issue:

          Make new project and import old one.

          Trash preferences and media cache.

          James Jackson TX
          James Jackson TX
          Inspiring
          February 21, 2025

          Hello Rach, thank you for your attention to this problem.

           

          My setup is:

          • Dell XPS 15 laptop with 3456x2160 native resolution display, set to 250% scale (any smaller and the text is unreadable)
          • Office montiors: two identical Dell 27" monitors, DisplayPort connection for one, HDMI for the other. Both are 1440p resolution. The third monitor is an HP, 20", 1080p display, connected via HDMI. All are connected to the laptop via a Dell Thunderbolt 4 dock. Each has its scaling set to 100%.
          • Home monitors: two identical LG 27" displays, both 1080p, both at 100% scaling, both connected via HDMI. Third monitor is an Acer 27" display, 1080p, connected via DisplayPort. Again, all are connected through a Dell Thunderbolt 4 dock.
          • I am working from home today, so I can only show you those settings via screen grab:

           

           

            J
            Jaxon233506723fs3
            Participant
            February 21, 2025

            Hi Rach, 

             

            Apologies, video link didn't weork for the first one. 

            Here it is. 

             

            Cheers, hope it helps. 

             

              J
              Jaxon233506723fs3
              Participant
              February 21, 2025

              Hi Rachel, 

              Please see attached video. 


              Hope it helps. 
              The monitor I'm using is a TCL TV with a HDMI connection to the laptop. 

              R
              Community Manager
              Rach McIntireCommunity Manager
              Community Manager
              February 20, 2025

              Hello Everyone,
              We are actively looking into this and could use even more information.  Can you please tell us:
              The brand of monitor. 

              The connection type (HDMI/ Displayport/etc)
              Could you provide a screengrab of your display settings?
              Bonus points if you can provide a recording of both monitors at the same time to show what's happening.
              Thank you so much for your contributions and patience. 

                J
                Jaxon233506723fs3
                Participant
                February 21, 2025
                Hi Guys,

                I can get a screen record going for you if possible and I will email that
                through via a link if you like.

                Kind regards,
                Jaxon
                Show more replies
                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices