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P: Unable to freely move clips and audio around on my timeline. Glitch, bug or setting?

Community Beginner ,
Feb 03, 2025 Feb 03, 2025

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If anyone is able to wave a magic wand and help me fix this issue then I would be so very grateful! 

I am using Premier pro 25.1 on a windows PC, I opened up my project the other day to start work and I was unable to freely click on a clip and drag the clip about on the timeline with the same thing happening with audio. When I do click on a clip to move or drag it I am presented with the picture I have attached, in my program window. 

I have tried everything on nearly every forum page I can find, reset all settings from splash, cleared cache, uninstalled and reinstalled softwear, new project, everything I can think of but I can't find anything anyway with someone with this same fault. 

 

Thank you if anyone can save me!

(mod edit title)

Bug Acknowledged
TOPICS
Computer configuration , Editing and playback , Graphics , Performance or Stability , Projects or collaboration , User experience or interface

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correct answers 1 Correct answer

New Here , Feb 13, 2025 Feb 13, 2025

SOLVED (kinda)

So it turns out it's related to a Windows 11 update. The workaround is making sure both of your monitors have the same SCALING. They just have to match, doesn't matter if its 100%, 125%,150% --- they just need to match.


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correct answers 8 Pinned Replies

Adobe Employee , Nov 12, 2024 Nov 12, 2024

Hi @Nickolas24852066msmx ,

 Welcome to the forums. Thanks for the message and the video. What version of Premiere are you working in?
Also, just to confirm, if you were editing just on your laptop monitor, there would be no lag, but when using the extended one, it does lag.
Please give the team a few more details, if you have time. See, How do I write a bug report?

 

I hope we can help you shortly. Sorry for the pain points.
Best,
Rach

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Adobe Employee , Feb 03, 2025 Feb 03, 2025

Hi @Helena312148126uhz,

Thanks for the message. I see this issue in other posts. Let me know if you updated Windows recently. Have you? If so, here's a bug you can upvote. I hope to hear from you soon.

 

Thanks,

Kevin

 

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Adobe Employee , Feb 03, 2025 Feb 03, 2025

Hi @sebastianh42521201,

Thanks for the message. I heard that others are having this issue after a recent Windows update. Have you updated Windows recently? Are you using a non-English version of Premiere Pro? Let us know. If this issue can be verified, you can upvote this bug report.

 

Thanks,
Kevin

 

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Adobe Employee , Feb 03, 2025 Feb 03, 2025

Hello @tomomi34933125ioko,

Hi. I'm Kevin from Adobe Support, a moderator here. Thanks for filing this bug report.

 

If you could provide any other details from the team, it would be very helpful. See: How do I write a bug report? Any other workflow detauls would be helpful. For example, have you updated your system lately? Let the team know. I hope we can help you. Sorry for the problem.

 

Thanks,
Kevin

 

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Adobe Employee , Feb 03, 2025 Feb 03, 2025

Hi @Lloyd_Allen3612,

Thanks for the post. Welcome to the forum. I'm Kevin from Adobe Support, a moderator here. We've seen a number of cases like yours this morning. In order to verify, can you include more details? See; How do I write a bug report?

 

Have you updated Windows recently? If so, when? Do you have dual monitors? Is everything working if you unplug the secondary monitor? Is this an English installation of Premiere Pro and/or Windows? Any details would be very helpful.

I hope we can h

...
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Adobe Employee , Feb 10, 2025 Feb 10, 2025

Hi @TomStanners,

Welcome to the forums.  I echo both of Ann's questions.  Do you know what Windows OS build you're on?  If you are using a second monitor, does it seem related to this issue?

 

I hope we can help you soon. Sorry for the frustration! 

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Community Expert , Feb 13, 2025 Feb 13, 2025

If you have dual monitors, try setting both monitor resolutions the same.

If that doesn't work, see if it works using only one monitor.

There is a bug with dual monitors that is being addressed.

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Adobe Employee , Feb 13, 2025 Feb 13, 2025

Hi @Lloyd_Allen3612 

if you are still experiencing this issue please know that it is a known issue and was observed after a Windows 11 update. Currently we have a couple work around's you can try, 

1) Local Programs -> Adobe -> Premiere Pro -> Right click on the executable file -> Properties -> Compatibility -> High -> Change dpi settings -> Redefine high dpi scaling behavior.
2) Match the monitor scaling for both the monitors (primary and secondary). As @Brett34877436gwbp mentioned "They just hav

...

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Community Beginner ,
May 20, 2021 May 20, 2021

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not sure what key i accidentally pressed but my cursor have changed to an arrow pointing downwards with two bars on each slide.  now, even though i have snap enabled, it does ot snap to clip and it is so hard to move the clips. 

 

 

 

IMG_3601.jpg

 

Screenshot 2021-05-21 at 2.31.16 PM.png

 

things i have tried:

- new sequence/project

- restarting

- resetting premiere pro preferences

- uninstall and reinstall pp without transferring old preferences, new sequence/project 

- moved the windows around

- i'm using a mac with no additional monitors so i can't disconnect the monitor like other people have done in other post

 

highly highly highly appreciate any help and inputs....

 

 

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Community Expert ,
May 21, 2021 May 21, 2021

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Your cursor will look like that when you use Selection tool and when you click and start dragging a clip on the Timeline. It's supposed to look like that 😉

  

Adobe Community Expert
Adobe Certified Professional

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Community Beginner ,
May 22, 2021 May 22, 2021

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oops. sorry my bad. never noticed it until 2 days ago. 

 

i noticed it because i was having problems with moving the clips (occurred suddenly so i thought i accidentally pressed a shortcut key or stg).

the snapping is already enabled but

it doesnt snap next to clips and always either land in the previous clip's space or land few frames away. so i alway have to zoom in to ripple delete the gaps/move clips out again. have to constantly zoom in everytime i move clips to make sure it lands in place.

even when i move clips up and down (to different layers), it tend to move the clips a few frames over, rather than keeping it in the same timeframe. 

 

not sure if anyone else is facing problems with moving clips because my friend is having issues with premiere pro the past two days like me too. 

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Community Expert ,
May 27, 2021 May 27, 2021

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Are you saying that you have Snapping enabled in the Timeline but clips don't snap?

 

Adobe Community Expert
Adobe Certified Professional

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Community Expert ,
May 27, 2021 May 27, 2021

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oops. sorry my bad. never noticed it until 2 days ago.

Yes, it's little things which we don't notice sometimes 😉

 

Adobe Community Expert
Adobe Certified Professional

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Community Beginner ,
Jun 13, 2021 Jun 13, 2021

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sorry for my late response. did not notice the reply.

 

Yes, it just doesnt snap even though snapping is enabled. at times, i thought it snap but it actually went few frames into my previous clip (so my previous clip got cut off early) or few frames away (so i have a blank black screen). so now i just zoom in each time i'm near the clip to ensure it snaps properly next to my previous clip. 

 

I've reset all preferences and settings and reinstall without transferring old preferences but am still having the problem. hopefully it'll get fixed with the next update.

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Community Beginner ,
Jul 06, 2021 Jul 06, 2021

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Same exact thing here, the only way it fixes is if I zoom in more then it will start to work. But it was able to snap stuff prior not being that zoomed in and this symbol never showed up for me till now. If you found any solutions that would be amazing.

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Community Expert ,
Jul 06, 2021 Jul 06, 2021

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Community Beginner ,
Jul 06, 2021 Jul 06, 2021

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Your sending me to a form that has no solved answers for me.

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Community Beginner ,
Aug 19, 2021 Aug 19, 2021

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unfortunately not. few months later, still having the same problem. its extremely annoying but my friend and I have learnt to deal with it. it only started after the last update for us. so hopefully it'll be fixed at the next. wish you all the best in fixing yours!

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New Here ,
Jun 19, 2024 Jun 19, 2024

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I got the same thing, but the clip still won't go on the timeline.

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New Here ,
Jun 19, 2024 Jun 19, 2024

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Yes, at least for me.

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New Here ,
Nov 12, 2024 Nov 12, 2024

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My mouse does not line up with the timeline in Premiere Pro. Issue started about 2 weeks ago. Only present when working in Premiere on an extended monitor. My laptop is my primary editing machine when extended onto my Ultrawide Dell display (great for editing). I haven't found any solution to work so far...

Solutions explored:

- Reset Adobe Premiere Pro (hold down Alt when launching)

- Updated Adobe Premiere Pro and Creative Cloud

- Uninstalled and Reinstalled Adobe Premiere Pro

- Double checked all monitor settings in preferences.

 

Current Hardware:

- Microsoft Surface Studio Laptop

- Windows 11 updated to 24H2

- 11th Gen. Core i7

- 32 GB Ram (28GB dedicated to editing when using Premiere Pro)

- NVIDIA GeForce RTX 3050 Ti graphics

 

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Adobe Employee ,
Nov 12, 2024 Nov 12, 2024

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Hi @Nickolas24852066msmx ,

 Welcome to the forums. Thanks for the message and the video. What version of Premiere are you working in?
Also, just to confirm, if you were editing just on your laptop monitor, there would be no lag, but when using the extended one, it does lag.
Please give the team a few more details, if you have time. See, How do I write a bug report?

 

I hope we can help you shortly. Sorry for the pain points.
Best,
Rach

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New Here ,
Nov 12, 2024 Nov 12, 2024

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Adobe Premiere Pro v25.0

 

I typically edit in extended mode. If I edit just on my laptop screen, the mouse lines up with the timeline and clips just fine. If I move the editing window over to the extended monitor - any extended monitor - the timeline panel and mouse are offset, but just the timeline panel. I honestly have no clue how this started, but it came to be about 2 weeks ago. There is no lag when in extended mode, just a terrible offset between the mouse and any timeline clips that I'm working with. Same camera clips, different camera clips, audio tracks - it's all offset.

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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Hi, I need some urgent help because Adobe Premiere Pro is acting weird. Nothing can be moved or repositioned in the timeline and it's not locked.

 

Problem:

- Anything including clips/audio cannot move left or right/reposition in the timeline.

- When I want to reposition Clip 1-2-3 to Clip3-2-1 it cannot be done.

- Transition cannot be done too. I can slide,

- I can shorten the clip, but I cannot move them.

- I can add clips but I cannot reposition them.

- Video is a short one minute video

- I have storage in the computer.

 

What has been done to resolve not still not working:

- Tried to Alt Windows to reset media cache etc, it does not work.

- I also reset workspace and it did not work as well.

- I also shut down my laptop a few times it cannot work too.

 

As seen in the screenshot the tracks are not locked. I do not know what happened, I have edited hundreds of video, this is the first time I have encountered this. Dear Community please help me, I can't edit anything its affecting my livelihood...

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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Nothing can be moved or repositioned in the timeline and it's not locked.

 

Problem:

- Anything including clips/audio cannot move left or right/reposition in the timeline.

- When I want to reposition Clip 1-2-3 to Clip3-2-1 it cannot be done.

- Transition cannot be done too. I can slide,

- I can shorten the clip, but I cannot move them.

- I can add clips but I cannot reposition them.

- Video is a short one minute video

- I have storage in the computer.

 

What has been done to resolve not still not working:

- Tried to Alt Windows to reset media cache etc, it does not work.

- I also reset workspace and it did not work as well.

- I also shut down my laptop a few times it cannot work too.

 

As seen in the screenshot the tracks are not locked. I do not know what happened, I have edited hundreds of video, this is the first time I have encountered this. Dear Community please help me, I can't edit anything its affecting my livelihood...I can't continue editing anything because nothing can be repositioned or moved. The move tool is not working.

 

 

ContentLearner_1-1738400624833.png

 

 

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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I can't move clips in my timeline at all. This started happening after I did a normal update on my Windows laptop. I can't move clips and get a red circle with a line through it diagonally whenever I try to move clips. I've restarted my computer, reset my preferences by holding shift + alt as the app is launching (splash screen), opened the current sequence into a new project and also uninstalled and reinstalled Adobe Premiere Pro 2025.

 

None of this has helped fix the issue, is anyone able to help?

 

Before this I also somehow split video and audio into two different sections (top and bottom). I don't know how to put them back together like I had originally. Having to select both to move them on the timeline is so annoying. I miss having audio and video in one clip as a single entity.

 

If anyone can help fix this too it would be greatly appreciated. 🙂



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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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I got help from a support person via online chat and it turns out there's a hardware issue. You can't move clips when using a laptop plugged to an external monitor via HDMI. I was able to use Adobe Premiere Pro 2025 completely fine before with the application on my monitor and not my laptop screen. But now I can't move clips when using Premiere Pro window on my monitor. This is so inconvenient, I hope they fix this soon. 😞

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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I figured out a temporary fix, Windows Display Settings: Show only on 2nd Monitor and it lets me move clips again. What a rollercoaster of emotions haha.

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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I changed the scale of the second screen (from 100 to 125) and it worked now

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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How do i do that?

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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やはりバグのようですね。

クリップの挿入&移動だけでなくマウスによる全ての移動が不可能な状態です。

テキストパネルの順番すら変えることができないです。

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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クリップがドラッグ&ドロップで移動できないです。

また、エフェクトの追加や素材やSEの追加もひととおり、プロジェクトパネルからできなく通行止めマークが出ます。(PCのデスクトップからそのままドラッグすると挿入はできました)

急にできなくなりましたがこれはバグとかでしょうか…?

PCの再起動や環境設定もリセットしましたがだめでした。

 

 

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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自分も同じ症状です。

もしかするとサブモニターを使ってませんか?

自分はノートPCと27インチのモニターのデュアルディスプレイにしてるのですがノートPC側だと従来通り操作できるのですが、モニター側に表示させるとクリップ移動ができなくなります。

突然できなくなったのでバグの可能性が高いですね。

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