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Known Participant
May 29, 2024

playhead not jumping to mouse click location during playback

  • May 29, 2024
  • 7 replies
  • 802 views

 I hit play. While it's playing, I click somewhere else on the timeline to reposition the playhead there. Playback stops, but the playhead only goes where I want it for a moment, then it snaps back to its last played location. Super annoying. It doesn't happen every time, but it can get stuck in this behavior for a while.

 

Mac with Ventura, Premiere 24.3. I'm working in multicam mode here, but I can't tell if that's relevant.

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7 replies

Known Participant
May 31, 2024

Why this is bad: if you're moving quickly and deliberately through a bunch of multicam material, this will repeatedly trip you up and slow you down. The solution is to keep you video offset at 0, but this means possibly accepting poor synch on a secondary monitor (in my case, an OLED tv that runs about 50 ms slow)

Known Participant
May 31, 2024

Issue: described above

Premiere 24.4.1 (and others)

OS: Ventura 13.5.2

System: Mac Studio, Apple M1 Ultra, 64 GB ram, Prores 1080p multicam sequenced on a NAS

Steps to reproduce:

-in "playback" pref pane, set monitor 2 to receive video, and set a video offset of 50 of 100 ms or anything other than 0 ms.

-set viewer to multicam mode. put a multicam clip in the timeline

-hit play in the timeline on the multicam clip. after a second, click the mouse on the time ruler ahead of where the playhead currently is.

expectation: playhead will jump to the click location and playback will stop.

result: playhead jumps to the click location, then immediately jumps back to where playback was and playback stops

If you then hit play, it will continue playing from where playback stopped and not where you clicked on the time ruler.

 

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 31, 2024

Hello @membrillo6,

Thanks for the report. It appears that the team has not responded yet. Sorry. Can you provide more info then? See: How do I write a bug report?

 

I hope the team can assist you.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Known Participant
May 29, 2024

Tried 200, same issue. Has to be zero. Interestingly, I noticed that if you have a 100 ms video offset to one monitor (say monitor 2) and 0 ms offset to another monitor (monitor 3) it will actually not apply an offset. It's like that 100 ms offset doesn't exist. So if you're testing the originally posted bug, you need to have just one monitor receiving full screen playback video with an offset to actually see the issue. Another day another bug

MyerPj
Community Expert
Community Expert
May 29, 2024

Interesting how little things like that can cause a problem in a whole different area.

However, I just checked mine, and it was at 200, and I reset to defaults and it's 200. I was expecting 0 on one of them. So, you might try the default of 200 again?

Win11 23h2; PP 24.4.1

Known Participant
May 29, 2024

I think I discovered the trigger. I had a 100 ms video offset on my full screen playback to monitor 2. Turning it off stopped the problem. Of course, now my TV is out of synch with my audio.

Known Participant
May 29, 2024

Just tried 24.4.1, still happening.