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tb1973_ba
Participant
Feb 28, 2025 9:44 AM UTC
Needs More Info

Playlists missing when expor with premiere pro 25.1

Dear all, i connected my premiere pro 25.1 to my youtube channel but when i try to export a video on youtube some playlist are not listed. All playlist has the same options so they are visible, public and accessible, and also are not full of video. So why? I tried to disconnect and reconnect the account but nothing happens.

    5 replies

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Mar 11, 2025 1:34 PM UTC

    Hi @tb1973_ba -

    Can you try signing out and signing back into your account in Premiere Pro.

    Can you try and hold down "SHIFT" while launching Premiere and check the boxes
    "Reset app preferences" (Backup Preferences first)
    "Reset plugin loading cache"

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    tb1973_baAuthor
    Participant
    Mar 11, 2025 7:30 AM UTC

    Dear @jamieclarke email sent a week ago but no answer from you and on the forum.. 😞

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    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Feb 28, 2025 3:15 PM UTC

    Hi @tb1973_ba - It's hard to tell from your screenshots with everything crossed out.  If you want you can email me at jamiec@adobe.com for further help.

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    tb1973_baAuthor
    Participant
    Feb 28, 2025 2:27 PM UTC

    Dear i think i do not have to insert everything you wrote because it does not matter trust me, as you can see from the image (i deleted the privacy data) i'm trying to export in local and on youtube.

    When i open the list of playlist (where you read SEQUENZA BRANI lined with red colour), the list shows me only few playlist available on youtube. So i cannot choose the right one.

    This is a bug.

    I tried also to disconnect and reconnect youtube channel. The playlists are public.

    I'm using the last premeire 25.1 updated today, windows 11. The software works great, i've only this bug.

     

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    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Feb 28, 2025 1:22 PM UTC

    Hi @tb1973_ba -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.
    Please see, How do I write a bug report?

     

    Please share some screenshots and reproducible steps.
    Sorry for the frustration.

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