Please fix audio tracks muting themselves in the export.

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Unbelievably frustrating to have to troubleshoot which tracks randomly mute themselves in the edit and having to rebuild the timeline in a different sequence to fix it.

jamieclarke

Community Manager

Hi @ng-multi - Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see, How to Report a Problem?

Do you have any third party plugins or panels installed?

Can you describe more what happens or provide a screen recording?

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N

ng-multiAuthor

Participant

Yes, there are 3rd party plugins within a few of the audio tracks but not all of the tracks that are randomly muted. There doesn’t seem to be a direct correlation between which tracks have 3rd party plugins and which ones are muted and not all tracks are muted, only one or a few.

This has been happening since 2022’s release off and on. And typically, it’s only impacted one track. Today is the first time I’ve ever noticed it mute more than one track and no matter how many times I would export it from the same sequence, it would still mute the same tracks. And duplicating the same sequence then exporting produces the same result.

However, in this particular instance, I was able to duplicate another sequence with similar audio track settings, copy over the clips and export successfully. But usually, I don’t have other similar sequences to pull from and have to rebuild the track mix settings in addition to dialing in the settings of all plugins in use.

Regardless, I feel like this issue should’ve been fixed a long time ago. It’s persisted through dozens of builds now and I’ve personally witnessed this on multiple Mac machines (Intel and Apple Silicon chips), with and without 3rd party plugins in use.

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