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Participant
Sep 13, 2024 5:55 AM UTC
Needs More Info

Premier Is not Working Properly

Multiple Problems are faced, with 2 layers The timeline is red, and lagging, while exporting sometimes crashes, sometimes it gets stuck and I need to turn off the computer.

From Task Manager, the power usage is too high also for other Adobe software same but not that lagging or crashing. 

some configuration: 
CPU: 12th Intel (R) Gen i9-12900k
GPU: Intel (R) UHD Graphics 770
         Nvidia Geforce RTX 3060 ti
 Memory: 32 GB
Power: 650W 






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2 replies

Participant
Sep 17, 2024 11:02 AM UTC



Iris- Video
Caribbean-  Music
Lavender- TextAlso its not that Multiple layer even I drag One 3 sec video to timeline bar line the line changes to red.

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Kevin J. Monahan Jr.
Legend
Sep 14, 2024 3:55 AM UTC

Hi @Piyush25213221n9et,

Thanks for the report. Can you give the team more information? What kind of media is it? Can we have a screenshot of your Sequence Settings? See, How do I write a bug report?

 

I hope the team can help you soon.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio