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diginozone
Participant
Mar 9, 2025 12:16 AM UTC
Needs More Info

Premier pro, loads up until splash page, closes right away

1. I open premiere pro
2. Splash page appears
3. Closes itself

Tried:
Route 1
1. Open premiere pro
2. Splash page appears
3. Hold alt/option, basically reset everything

Route 2
1. Uninstalled and reinstalled Premiere pro

Route 3
1. Tried using Adobe Premier Rush, same problem, but this time it mentions something about not syncing cause problems, no other choice but to close.

 



Misc:
1. No error message, no nothing, just closes

Device:
1. 16" MacBookPro M1 Max
- 32GB
- 1 TB
- M1 Max
2. OS: Sonoma 14.6.1

Please help, I have a project I need to complete asap!!!

1 reply

IanB_360
Community Manager
Community Manager
Mar 10, 2025 4:50 PM UTC

Hi @diginozone and welcome to the Premiere Pro Forum community.  Thank you for taking your time to file a bug report. We would like to help figure this out with you. The team just needs a little more information to begin troubleshooting. If you could just jump to the link here  How do I write a bug report and follow the steps to providing more information about your bug, we will gladly take a look.

Thank you

Ian

 

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