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Nicholas24813605j5vv
Participant
October 10, 2024

Premiere 24.6.1 update crashing almost immediately

  • October 10, 2024
  • 2 replies
  • 328 views

I've been having a constant issue with Premiere crashing almost as soon as I start to import clips from my Canon C70. I can't even begin color grading before it starts reporting frame drops, freezing, and then a complete crash.  I've updated drivers, cleared the cache, run the Adobe diagnosis tool, and even pulled my IT department up to run through everything. So far the only fix is to revert to an earlier version. For reference, this is what I'm running on.

 

Processor: 11th Gen Intel i7-11850H
RAM: 32 GB

Windows 11

NVIDIA RTX A3000 Laptop GPU

 

The footage I normally work with is formatted XF-AVC YCC422 10 bit. 4K Long GOP resolution. 

 

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 15, 2024

    Hi @Nicholas24813605j5vv ,

    Can the team have more info? See, How do I write a bug report?

     

    Please give more inf about your media and workflow. Please also try updating your software.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    reboussier
    reboussier
    Known Participant
    October 10, 2024
    J ‘ai eu le même problème
    Adobe m’ a assuré que le bug est corrigé sur la dernière version Béta
    Zimprod



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