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Premiere 25.3 Freezes when Saving

Forum|Forum|8 months ago
July 22, 2025
8 replies
467 views

We have been using Premiere Pro 25.3 on Windows 11 (40gb RAM, 4gb graphics, Intel processor). Recently, when we save a project, Premiere will freeze after the save. We have tried clearing cache and temp files, even rolling back to earlier versions of 25.x and it still does it. One thing I did find is that if I roll back to the final version of 24.x it works fine. Only issue is that we have a lot of files that have been completed or are in-process in 25.x and you can't open them in 24. Our footage is being pulled from a network attached server that is connected via fiber in-house. Luckily, the project will save before the freeze, but you have to use the task manager to close Premiere and re-open it to continue working. I found a couple of posts from previous versions of Premiere with similar issues, but found no solution. Any help is appreciated. Thanks!

Performance or Stability

cycolino

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I’m facing the same problem - please contact me @adobe

Issue – Each time i safe a project file on to my Blackmagic Cloud Store Mini 8TB the interface freezes and needs to be shut down via task-manager.
Steps to reproduce – No matter if the project is created locally and then copied to the cloudstore or if it is created there. Each time i am running the project in premiere (25&26) the user interface will freeze or be very, very laggy after saving. The file is saved nevertheless. Autosaves work perfectly fine. The same happens when saving as.
Expected result – Premiere should just save and continue as before...
Actual result – Interface freezes
Screen recording – i don't think it is necessary - if you think it is feel free to ask
Adobe Premiere Pro version – 25.6.4 build 5 (happens on 26 version as well)
Operating system – Windows Version 10.0.19045 Build 19045
GPU driver version (Windows only) – NVIDIA GeForce RTX 3070 32.0.15.8129
Video format – independen of video format
Comparative information helps us understand more about when the issue occurs:
- Does it affect all projects or only some projects? --> yes
- Does it affect new projects? --> yes
- When did the problem begin? --> i think when we startet using the cloudstore. It works fine with macos tough