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R Neil Haugen
Legend
Apr 12, 2020 3:31 PM UTC
Needs More Info

Premiere and Media Encoder creating D:\AppData\Roaming\Adobe\Common\LUTs on launch

A number of users on the U2U forums are having issues with Premiere or MediaEncoder creating a folder tree on their 😧 drive as follows ...

D:\AppData\Roaming\Adobe\Common\LUTs

or

D:\AppData\Roaming\Adobe\Common\LUTs\Technical


It first was noted by people with Onedrive or Dropbox, but now several others have popped in that do not have those sync apps and everytime Premiere or Me launch, the apps create the folder-tree and folders.

Delete the folders, launch Pr or Me, the folders are created again.

A bug of some kind perhaps.

R.Neil Haugen

82 replies

Participant
Jan 24, 2023 2:26 PM UTC
Having the same issue with Premiere re-making the folder in my onedrive instead of my actual AppData folder.
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Paul_Cybulska
Participant
Jan 24, 2023 2:26 PM UTC
It's such an annoying bug. I hope they fix it soon!
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grendizerus
Known Participant
Jan 24, 2023 2:26 PM UTC
Thanks NA for your help, but symbolic links do not work with synchronized folders such as Onedrive... Adobe must FIX this!
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Participant
Jan 24, 2023 2:26 PM UTC
I can't believe this has not yet been resolved. It would take a dev literally minutes to step through this and catch any bad code that tries to stitch an AppData folder to a random folder.

I'm on a Win box and in my instance, it was creating a "LUTs" directory and its corresponding subfolders:

F:\AppData\Roaming\Adobe\Common\.LUTs\Input
F:\AppData\Roaming\Adobe\Common\.LUTs\Output

My suggestion is to create a symbolic link to the folder it's trying to write to and have it linked to the ACTUAL location it's supposed to write to.

1. Delete the Adobe folder only so that the only rogue directory that stands is: X:\AppData\Roaming\ where X == your drive or the path in which it's not supposed to be. This directory should be empty since you deleted the Adobe folder and its subdirs

2. Open a command terminal with Admin rights and go to that same folder: X:\AppData\Roaming

3. Now you want to create an "Adobe" directory and make that symbolic link to the legitimate "Adobe" directory that's in your user profile's AppData dir:

mklink /d "[X]:\AppData\Roaming\Adobe" "C:\Users\[YourUserName]\AppData\Roaming\Adobe"

Ensure you replace X with the incorrect drive or path and replace [YourUserName] with your username and then execute the command

4. Type the "DIR" command to see the changes and you'll notice that a new "Adobe" folder has been created, it's a symbolic link, and you'll see the target pointing to the legitimate location of AppData\Roaming\Adobe

5. Launch Premiere Pro or Media Encoder or the offending Adobe application and you'll notice that it'll dump the LUTs folder in the correct place now (assuming it's not already there)

6. In Windows Explorer, right click on the [X]:\AppData folder and go to properties and set the folder to Hidden so it's ugliness is not in your face

You should be good to go.
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grendizerus
Known Participant
Jan 24, 2023 2:26 PM UTC
It's not Onedrive's fault, it's Adobe's.
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Participant
Jan 24, 2023 2:26 PM UTC
I'm experiencing the exact same problem on win11. tried reinstalling OneDrive but no fix.
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grendizerus
Known Participant
Jan 24, 2023 2:26 PM UTC
25 votes... not enough
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Participant
Jan 24, 2023 2:26 PM UTC
I;m having the same problem, i.e. Premiere pro uses the root-directory of the drive containing my personal folders to always create "AppData\Roaming\Adobe\Common\LUTs" upon starting the application.
But in my opinion Premiere should use the standard path for it, i.e. C:\Users\Username\AppData\.... where also all other Adobe-Data are stored.
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Participant
Jan 24, 2023 2:26 PM UTC
I also get this issue, an error in the definition of the path, should be linked to /User/user/ not ../Documents or whatever the system variable being used is. All the other appdata folders are properly defined.
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Inspiring
Jan 24, 2023 2:26 PM UTC
I have the same issue, although it's putting the folder in my OneDrive folder, when it really should go here, C:\Users\User\AppData\Roaming\Adobe. I have it here as well.

My biggest issue, I have a desktop @ work and laptop for home. Both are syncing data to OneDrive. One drive complains the folder already exists and causes issues with OneDrive sync. Even when I tell OneDrive not to sync the folder, it still does. This sounds like a MS OneDrive issue, but if Adobe would put their AppData where it's suppose to, I wouldn't have this issue.
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