Skip to main content
Participant
May 16, 2024

Premiere Pro Breaks File Explorer & Taskbar - Also not able to play video/timeline

  • May 16, 2024
  • 6 replies
  • 585 views

Every time I try to use the play button on premire pro it only SOMETIMES works, and even when it does it will stop working after a few clicks. Then, if I try closing the project or closing premire, it either stops responding or closes safely. Along with this, it makes my compter unusable making file explorer not work, and I cant click the sarch bar or windows icon in my taskbar, and I can't open files in file explorer or take screenshots.

 

I really need help because I've completely wiped my PC and am still having this issue! I recently just bought premire yesterday.

 

6 replies

MyerPj
Community Expert
Community Expert
May 20, 2025

Yeah, we're going to need some info on that. Take a look at this thread here:

Info needed for a bug / tech support

Participant
May 20, 2025

Having a similar issue, if Premier Pro is left running after some time it causes the task, start bars to disappear and explorer stops working. 

Participant
May 19, 2024

no

Bruce Bullis
Legend
May 16, 2024

I know, you said all, but I wanted to confirm: Can you make a new empty project in PPro, without encountering this behavior? 

Participant
May 16, 2024

Happens to ALL projects, I've reset media cache, factory reset my pc on a fresh boot, I've reset all preferences. I've even wiped every sign of adobe from my pc then reinstalled premiere

Bruce Bullis
Legend
May 16, 2024

Does this happen with all projects, or some projects? 

Can you make a new empty project in PPro, without encountering this behavior?