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Inspiring
August 20, 2025

premiere pro crashing when i click on sequence settings

  • August 20, 2025
  • 2 replies
  • 175 views

Hi everyone. I've been having an issue with Premiere Pro for a few weeks now, and it's driving me crazy. Every time I click on the "Sequence" > "Sequence Settings" menu, Premiere crashes for no reason, simply displays an error screen and closes. I've already contacted Adobe support, and nothing has been resolved. I'm using a MacBook Pro m4 Max 36GB 1TB, so the problem isn't with the machine itself. I have all the programs updated and original. I've tried reinstalling, deleting caches, restarting the computer, and cleaning with CleanMyMac, but nothing works. The program keeps closing every time I click on the sequence settings menu. Is anyone else experiencing this or something similar?

2 replies

Inspiring
August 21, 2025

Hi! it's 25.4 on Macbook Pro 14 M4 Max 36gb 1tb. On all projects in different configurations

IanB_360
Community Manager
Community Manager
August 20, 2025

Hi @nloliveira 
What version of Premiere Pro are you using?  The link here, How to Report a Problem, has steps to provide more information about your bug that can help us identify the issue. 
Here to help
Ian