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shihchiehc73951788
shihchiehc73951788
Known Participant
June 11, 2024

Premiere Pro H.264 Export Problem: Disorder video and audio

  • June 11, 2024
  • 3 replies
  • 307 views

Hey Guys,
I have reInstalled lots of versions of Premiere and the problem still goes on>

When I export H.264, I found it always have some part of the video and audio, show up in the wrong time or disappear. Wierdly, the corrupt part will be different each time I exported.
The footage I use is only one sequence. I have work for the same projects for many years, and didn't occur this kind of problem before. I am wondering if it cause by my Hardware or Premiere bug?

    This topic has been closed for replies.

    3 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    June 11, 2024

    As Ann mentioned, the team does need more info to help you find a solution, @shihchiehc73951788. See: How do I write a bug report?

     

    I hope the team can help. Sorry for the problem.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    June 11, 2024

    You did not mention Premiere version and build and your comp setup but if you are using a Nvidia card make sure it is set to the most current Studio Driver.

      shihchiehc73951788
      shihchiehc73951788Author
      Known Participant
      June 11, 2024

       

      Also got this kind of glich happen

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