Premiere pro keeps crashing while trying to use captions/text

Hello,

I'm using mack also, and i have the same problem, they way i went around it that i rendered the video without the subtitles, then created a new projcet and added the subtitles then rendered the final version and worked fine.

this is the only solution that worked for me.

Hope this helps.

Same... I've been stuck with this problem for a few months. Tried the beta, updated version, and past versions. None worked that I'm even considering switching over to another software. It would be great if Adobe could take some actions to fix this 😞 

I've been having the same issue on my system. Everytime I use captions, or essential graphics text I randomly get a crash. Sometimes it happens after 5 minutes, sometimes after a few seconds of editing text. I've tried all the troubleshooting steps, even a full fresh install and using NVIDIA studio drivers, but nothing seems to work. I've had this issue for several months now, hoping with every update something will change, but no luck. I've tried all different fonts (windows default, CC fonts, different formats, no luck).

- Windows 10 Pro

- AMD Ryzen 9 3900X 12-Core Processor 3.80 GHz

- NVIDIA 3080 12GB

- 32GB RAM @ 3200 MHz

I'm having the same issue. It's happening both with the newest version and older versions. 

I downloaded the beta version and tried it. Same problem 😞

Yeah, I wonder what's the issue. So the problem occurs randomly as I keep working on adding captions. It'd work for a few and then suddenly crash down. 

I have also tried clearing some storage on my laptop (I'm using a Macbook).

So frustrating that I can't work on it. All the previous versions seem not to work as well (have tried about 7 of them...)

just want to mention that Stan is the resident captions expert on this forum.  He has been an enormous help to me on a large complex documentary restoration a few years back...  Not always obvious who you can depend on here... 

@D280135951p4t,

I don't have 24.0 yet, and I don't recall a problem like that in the Beta version.

To clarify, you are using "regular" graphics text and not the caption/subtitle workflow.

I see nothing that seems odd.

The text is there, so when does it crash?

A bad font can be an issue, so I would test something else.

Stan

Hi! I'm using v 24.0

No transcription tools, just adding text. Here's the screenshot.

What version of PR are using?

How are you trying to add captions? When you say captions (text), are you using the caption/transcription tools or adding graphics text?

A screenshot might help.

Stan