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Daniel38813916aatf
Participant
August 26, 2024

PREVIEW CRASHING

  • August 26, 2024
  • 2 replies
  • 254 views

I`m using an mac pro m2 to edit my videos. but i`m now with some issue, what is: my preview crashs when i play the video, but the whole program still working well. The timecode still rolling, the needle keeps moving... i need some help for what to do about it.

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 17, 2024

    Hi @Daniel Cangu�u,

    Thanks for the report. We didn't hear back from you yet. I'll move your post to the Discussions forum for troubleshooting. You might try resetting the workspace, and closing the Effect Controls panel and the Essential Graphics panel. Does that help?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 3, 2024

    Hello,

    The team needs more info. See, How do I write a bug report?

     

    Thanks.

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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