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Inspiring
February 25, 2025

Proxy icon can get visually stuck

  • February 25, 2025
  • 1 reply
  • 190 views

Toggling multicam view & proxies at the same time can cause the icon to get stuck in a (I assume..) "disconnected" state, even though there are no disconnected proxy files

It will not return to normal until prem is rebooted.
This issue is present in windows (v25.0 & v25.2beta126) & macOS (v25.1)

I don't think this issue is directly tied to the multicam icon itself, just that prem is stuck doing something else while the user tries to disable proxies, causing the icon to maybe think it's lost its link to proxies even though it hasn't? Just a guess on my part. Seems pretty easily replicated on my end, at least on a timeline that takes a second or two for multicam to toggle on/off. Video attached below on how to replicate

1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
February 25, 2025

Hi @Tom_edit,

Thanks for the bug report. I've not yet seen this issue. Can you give the team a bit more info so they can reproduce the bug easily? See, How do I write a bug report?

 

I hope the team can help you shortly. Sorry for the problem.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio