Participant

Relinking media takes a long time over NAS

Forum|Forum|2 years ago
January 25, 2024
34 replies
6173 views

Premiere Pro takes a very long time to relink all medias when opening a project over a NAS. It's in background but you can't really work on the project when medias are pending. On smaller projects it's managable, but on feature lenght documentaries, it can take from 30 minutes to an hour to be ready.

The NAS is a QNAP TS-h1886XU, all the network is on 10gb, the NAS is connected to it's switch over a 20gb fiber link. I'm working on a Mac Studio M2 Max. I did a LAN test and I reach 5gbits in reading so it's fast. The network dosen't seems to be the problem.

I also tried to copy all the project on a good old 4TB Hd, which is WAY slower than the network, and the project open fine.

I really seems that something in premiere is not working correctly when the files are over a network volume. Is there something I can do on my side to speed up things?

By the way the volume is mounted on the mac via SMB.

Thanks for your help!

JPA

Show previous replies

E

Evan5C9C

Participant

Having the same issue. Any projec with lots of assets. We are using a Jellyfish via 10G connection direct into the Jellyfish. We didn't have this issue until recently.

J

jd_9026

Participating Frequently

Same issue here. Premiere 25.2.3 on Mac OS Sequoia 15.4.1 (Mac Studio M1 Ultra), connected to a QNAP NAS over 25GbE. A project with 100 hrs of footage takes over 10 minutes to "relink" upon every time opening. Visual Analysis is unchecked and so it Enable Language Auto-Detection. Desperate to get a fix for this.

J

jd_9026

Participating Frequently

I just tested moving all my media to an APFS external SSD, and this problem vanishes. It seems to be just when working off a NAS over SMB. PLEASE Adobe fix this. Many people use NAS devices in professional workflows. This is really, really bad.

C

Cratin24

Inspiring

Exact same thing started here too! I run a 10Gbe connection to a QNap server, and it has worked like a champ for 5 years, THEN I updated to the newest v24 of Premiere Pro and everything went to crap. It would take half-an-hour to an hour for a project relink, only to then freeze up on me. I found that when I opened up Premiere and opened a project, the network to my NAS would spike to 100% instantly, but when I opened up After Effects or Resolve it did not happen. I eventually went all the way back to v23.0 and it seems to be working. I am looking at my project right now and the network is at 0%, yet when I open up in v24.x it spikes immediately.

C

Christopher22496946bgtf

Participating Frequently

Even though the language detection thing helped somewhat. The issues have really persisted. I did figure out yesterday that whilst its 'trying to relink' the footage. If you you highlight all the raw and right click then click on link media and then go through the process of re linking to the folder destination. It suddenly speeds up the process rapidly. It's super annoying and a work around. Makes me feel that it has to be connected to some other rubbish it's trying to do in the background rather than just locating where the raw files are.

SeeSalt13

Known Participant

Same issue here. Synology NAS w/ 10G connection. Premiere v24.1.0

A 1 TB project takes over 10 minutes to open.

Language detection is not turned on.

R Neil Haugen

Legend

I work for/with/teach pro colorists, mostly based in Resolve, have for around a decade. I work in Resolve daily myself. And I've been through hours of discussions, and tons of tutorials and online discussions over NAS issues with Resolve. So it is not necessarily a panacea.

Both Premiere and Resolve can have issues with specific settings on different NAS setups. And they have different issues, so at times one set of settings does work better with one app than the other.

But you need the specific setups to work for both apps. And bluntly, most corporate computer techs do NOT know how to setup a NAS for video post production workflows.

Which is a problem for users of both Resolve and Premiere.

Everyone's mileage always varies ...

J

jean-philippea49263625Author

Participant

The solution that we are starting to emplement is to ditch Premiere, save money and use Resolve instead.

ianlf10

Participating Frequently

Has anyone had any update/progress wiht this? It woudl seem 'avoiding the NAS' is just a silly way of doing things especially for those who share media.

I

Ian Ü

Participant

Our solution was to try and avoid the NAS as much as we could by working locally and hoping this would be adressed in a (still to come) update. We also had been experiencing slow typing in the text tool, the solution there was to reset Premiere's preferences at startup (I know, a pain). So sadly no clear fix.

D

Daniel38884169fyxo

Participant

If you don't mind my asking what solution did you find? Because I and my coworkers are consistently having this issue with any project that has remotely any "weight" to it.