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Known Participant
August 27, 2024

Render Freeze

  • August 27, 2024
  • 4 replies
  • 394 views

This seems like a new issue. 

 

Got a 6 minute edit made up of various cameras, adj layers, music, SFX, GFX titles, etc. All was fine.

 

Suddenly, hit export - NOTHING HAPPENS. I render the timeline in small sections to see what the problem is; today, the problem is a title. It won't even load the title, just freezes. The other day the problem was a particular shot from an Insta 360 camera. 

I've cleared caches, rebooted, etc, all plug-ins that should be installed are installed. 

Never had problems until last week and today. 

Anyone have this issue and know of a fix aside from throwing the mac out the window?

This topic has been closed for replies.

4 replies

Known Participant
September 12, 2024

I'd recommend rendering your timeline in small chunks to try find out what's causing the problem! If you haven't tried that already 

Known Participant
September 12, 2024

After letting Adobe log in to my computer and mess around for an hour, the problem turned out to be a plug in. It was for Insta 360, and was up to date but some how seemed to have gotten corrupt. Deleted and reinstalled the plug in and all is now well. A frustrating loss of a few days though 

Known Participant
September 12, 2024

yep. Having that issue here. 

 

m1 max MBP 

 

Export freezes after encoding more than 80% of the video. 

 

Project is 10 days late and my client is furious. 

 

 

Any chance Adobe compensates for lost $ due to software issues?  

 

.. or is there going to be another subscription needed to complete exports? 

 

SICK. OF. THIS. 

Kevin-Monahan
Community Manager
Community Manager
August 27, 2024

Hi @Fantomas100,

Thanks for the bug report. The team will need more info to go on. See, How do I write a bug report?

 

Hope we can help!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio