Skip to main content
Known Participant
Aug 27, 2024 4:12 PM UTC
Needs More Info

Render Freeze

This seems like a new issue. 

 

Got a 6 minute edit made up of various cameras, adj layers, music, SFX, GFX titles, etc. All was fine.

 

Suddenly, hit export - NOTHING HAPPENS. I render the timeline in small sections to see what the problem is; today, the problem is a title. It won't even load the title, just freezes. The other day the problem was a particular shot from an Insta 360 camera. 

I've cleared caches, rebooted, etc, all plug-ins that should be installed are installed. 

Never had problems until last week and today. 

Anyone have this issue and know of a fix aside from throwing the mac out the window?

This topic is closed to new replies. Start a new post to keep the conversation going.

4 replies

Known Participant
Sep 12, 2024 8:01 PM UTC

I'd recommend rendering your timeline in small chunks to try find out what's causing the problem! If you haven't tried that already 

Translate
Known Participant
Sep 12, 2024 7:59 PM UTC

After letting Adobe log in to my computer and mess around for an hour, the problem turned out to be a plug in. It was for Insta 360, and was up to date but some how seemed to have gotten corrupt. Deleted and reinstalled the plug in and all is now well. A frustrating loss of a few days though 

Translate
Known Participant
Sep 12, 2024 6:54 PM UTC

yep. Having that issue here. 

 

m1 max MBP 

 

Export freezes after encoding more than 80% of the video. 

 

Project is 10 days late and my client is furious. 

 

 

Any chance Adobe compensates for lost $ due to software issues?  

 

.. or is there going to be another subscription needed to complete exports? 

 

SICK. OF. THIS. 

Translate
Kevin J. Monahan Jr.
Legend
Aug 27, 2024 4:14 PM UTC

Hi @Fantomas100,

Thanks for the bug report. The team will need more info to go on. See, How do I write a bug report?

 

Hope we can help!

 

Thanks,
Kevin

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio