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Participant
Nov 7, 2023 9:40 AM UTC
Needs More Info

RGB and Lumetri curves not responding

Hey team,

 

I have been having this issue on and off and it has been really bad for the last couple of days really slowing down my grading : All my curves randomly stop responding.

 

SOMETIMES I am able to add a point, adjust it etc, then next minute I cannot select it anymore, or create a new one. The cursor does not respond. I go do a bit of sound mixing or culling other footage, then come back to my clip and SOMETIMES it will work again randomly. Then not. Very frustrating, am I missing something?

Quiting and restrating premiere does not change anything.

This happens accross all projects.

Working in Lumetri applied to a clip.

 

Adobe Premiere 2024

Macbook pro m2 max

 

Thanks for your help!

14 replies

Antknee7297
Participating Frequently
Mar 18, 2025 11:42 PM UTC

Thank you for this! This worked for me as well, I was wondering what the hell was going on

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Participant
Feb 3, 2025 8:04 PM UTC

Holy smokes, that's the fix. That works!

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Participant
Dec 18, 2024 3:07 AM UTC

Having this issue as well

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Participant
Oct 9, 2024 9:28 PM UTC

Had this same issue for a bit. The solution for me was to make sure the graph is fully visible in the window. Haven't had any issues since. 

 

Hope this helps.

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R Neil Haugen
Legend
Sep 5, 2024 7:05 PM UTC

Close Premiere, relaunch while holding down any 'modifier' key like Shift or Alt. Select to dump all cache files ... this may help.

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Everyone's mileage always varies ...
Participating Frequently
Sep 5, 2024 6:03 PM UTC

NEED HELP. Same issue here. Been going on for over a month and even now with latest PP fresh install. 

 

Can make Lumetri Curves adjustments. After only a couple minutes of editing I return to Lumetri Curves. The already adjusted curve(s) no longer responds to cursor. Problem is immediately resolved by closing the project (Not the entire PP application...just the working project) and reopening same project. Cursor responds on curves as usual... for a few minutes...then rinse and repeat. NOTE: When curves become unresponsive... oddly they ARE still responsive and editable if I access Lumetri Color > Curves ... under the Effects Control Tab. 

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Kevin J. Monahan Jr.
Legend
Aug 26, 2024 5:54 PM UTC

Hello @Valentine33441489nvor,

Are you experiencing this bug in current builds? I seem to be having the problem in my own project. I hope the team can fix this bug as soon as possible. Sorry for the continued frustration.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Legend
Jul 9, 2024 11:22 PM UTC

Hello @Valentine33441489nvor, and all on this thread,

 

Thanks for filing bug reports. The team cannot reproduce this issue yet, so they need more information about your system and media, not just the steps to trip the bug. See, How do I write a bug report? 

 

With your cooperation, we can solve this issue quickly.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Jul 9, 2024 6:37 PM UTC

I'm having the SAME issue.

 

Mod note: Kindly refrain from using such coarse language here. We have minors here in the community.

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Participant
May 16, 2024 1:37 PM UTC

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