Inspiring

Scrolling through a list of credits (psd) file something is wrong

Forum|Forum|12 days ago
July 11, 2026
2 replies
43 views

When I use a PSD file to scroll through my credits. It works OK when I Export or use a jpeg file.

Premiere Pro Version 26.3.0 (build 93)

Amy the Stuv

Community Manager

Hi @flbreen9380904 ,

Welcome back to the Premiere Forums. We need a few more details to help us understand the issue. Please see, How do I write a bug report?

I’m also curious if the PSD file was generated on the same system? It’s possible you don’t have the same fonts installed, or it’s possible it’s misinterpreting the scale. Are you merging all layers when importing?

Hope we can help,

Amy

flbreen9380904Author

Inspiring

Why is the media not available? The problem maybe that I lowered the opacity of the animated psd file. The psd file was generated using Photoshop.

Amy the Stuv

Community Manager

@flbreen9380904 It’s possible that your system has the .psd file but not the linked Objects or Media used to create the credit scroll. There could be a rendered object in Photoshop that had a corresponding file that did not get sent along or did not relink properly.

I would follow these steps to Package and locate linked Smart Objects so that you have all of the pertinent objects and Media on your end to bring into Premiere.

Let me know if this was the issue,

Amy