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Participating Frequently
July 21, 2026

SINCE YESTERDAY UPDATE PREMIERE KEEPS CRASHING EVERY COUPLE OF MINUTES> ITS DOING MY HEAD IN!!!!!!!!!!!!!!!!!!!!!!!!!

  • July 21, 2026
  • 3 replies
  • 34 views

SINCE YESTERDAY UPDATE PREMIERE KEEPS CRASHING EVERY COUPLE OF MINUTES> ITS DOING MY HEAD IN!!!!!!!!!!!!!!!!!!!!!!!!!

    3 replies

    Community Manager
    July 21, 2026

    Hi ​@Dianne29363270oidf,

    Welcome back to the Premiere forums! The team will need a more detail to help us understand the issue.

    • Premiere Version: What is the exact version of Premiere you’re using?
    • Operating System: Specify Windows or macOS, along with the version.
      • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
    • Steps to Reproduce: A numbered list of the exact steps needed to replicate the issue.
    • Expected Result: What should happen after the final step?
    • Actual Result: What actually occurred?
    • Screen Recording: If possible, include a recording of your screen showing the issue.
    • Video Format: If the issue relates to playback or export, please specify the format (and ideally share a sample video).

    The above format can be found here as well: How do I write a bug report? 

    Sorry for the frustration and I hope we can help you soon.

    Thanks,

    Jonathan

     

    Ann Bens
    Community Expert
    Community Expert
    July 21, 2026

    You need to provide information if you want help

     

    Camilo gonzalez
    Participating Frequently
    July 21, 2026

    Downgrade to 26.0.2