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Participating Frequently
Jul 21, 2026 12:21 AM UTC
Needs More Info

SINCE YESTERDAY UPDATE PREMIERE KEEPS CRASHING EVERY COUPLE OF MINUTES> ITS DOING MY HEAD IN!!!!!!!!!!!!!!!!!!!!!!!!!

SINCE YESTERDAY UPDATE PREMIERE KEEPS CRASHING EVERY COUPLE OF MINUTES> ITS DOING MY HEAD IN!!!!!!!!!!!!!!!!!!!!!!!!!

    3 replies

    Community Manager
    Jul 21, 2026 11:58 AM UTC

    Hi ​@Dianne29363270oidf,

    Welcome back to the Premiere forums! The team will need a more detail to help us understand the issue.

    • Premiere Version: What is the exact version of Premiere you’re using?
    • Operating System: Specify Windows or macOS, along with the version.
      • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
    • Steps to Reproduce: A numbered list of the exact steps needed to replicate the issue.
    • Expected Result: What should happen after the final step?
    • Actual Result: What actually occurred?
    • Screen Recording: If possible, include a recording of your screen showing the issue.
    • Video Format: If the issue relates to playback or export, please specify the format (and ideally share a sample video).

    The above format can be found here as well: How do I write a bug report? 

    Sorry for the frustration and I hope we can help you soon.

    Thanks,

    Jonathan

     

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    Ann Bens
    Community Expert
    Community Expert
    Jul 21, 2026 10:42 AM UTC

    You need to provide information if you want help

     

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    Camilo gonzalez
    Participating Frequently
    Jul 21, 2026 7:01 AM UTC

    Downgrade to 26.0.2

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