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Michelle_Swallow1404
Participant
November 7, 2025

The video is not visible on the playback screen.

  • November 7, 2025
  • 2 replies
  • 57 views

Hello, for some time now my Premiere Pro has not been displaying the video playback on the pre-play screen and timeline, however I can still hear the playback.

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 8, 2025

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

IanB_360
Community Manager
IanB_360Community Manager
Community Manager
November 7, 2025

Hi @Michelle_Swallow1404 

Welcome to the Premiere Pro Forum community. Thank you for taking the time to report a problem. It would help us if you could use the link here, How to Report a Problem, which has steps to provide more information that can help us identify the issue. 

Here to help.

Ian

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