Participant

Transcribe problems. Error downloading a language package

Every time I try to transcribe a sequence the error pups up saying “There was an error downloading the language package. Why is that and how to fix?

Community Expert

@ORS-Productions

The method Amy links to is the easiest. But I suspect that is what you tried. Another method is to download the language pack from the cloud desktop:

What language are you using? Has it ever worked before in your current version of PR? (And what version are you using?)

Stan

Community Manager

Hello @ORS-Productions

Welcome to the Premiere Forums. Sorry to hear about this inconvenience. Have you followed our Download language packs from within Premiere How to in the Help section?

We may need more information if the above link does not solve your problem. Please see, How do I write a bug report? for our preferred format.

Hopefully following the steps in the first link can resolve this issue and get you back up and running, but please let me know.

Best,

Amy

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