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ElShosto
Participant
Jul 13, 2026 5:32 PM UTC
Acknowledged

Transcript tool is not working

My transcript tool is not working, I updated premiere like 2 weeks ago and this just happened today. Needless to say, this is not what the audio is saying, it’s the reading of a script. I tried both the Text Based Editing Transcript and the Static Transcript, none of them works

 

    3 replies

    Community Manager
    Jonathan EditorCommunity Manager
    Community Manager
    Jul 13, 2026 5:54 PM UTC

    Hi ​@ElShosto,

    Welcome back to the Premiere forums. Thank you reporting and for providing a screenshot of the occurrence. The team is aware of known issues with the transcription tool. Please see the link below, and let us know if this helps:

    Furthermore, to help us better understand the full scope of this issue, can you please provide more detail:

    • Premiere Version: What is the exact version of Premiere you're using?
    • Operating System: Specify Windows or macOS, along with the version and any chip information.
      • If on Windows, please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.

    Sorry for the frustration. The team is here to help.

    Best,

    Jonathan

     

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    ElShostoAuthor
    Participant
    Jul 13, 2026 6:24 PM UTC

    I waited 30 minutes and tried again and it’s working now. I checked Adobe server’s status, they are currently under maintenance, I’m guessing that was the problem. Thank you for replying though!

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      Community Manager
      Jonathan EditorCommunity Manager
      Community Manager
      Jul 14, 2026 8:08 PM UTC

      Happy to hear it’s working again!

      Best,

      Jonathan

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