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hfdadfiopajfdkoas
Participant
Nov 14, 2024 7:59 PM UTC
Open for Voting

Upgraded to Premiere Pro 2025 and PSD files won't import

We recently updated to v. 2025 and aside from lag issues, PSD files are not importing. I select my file, the normal prompt appears showing the file and how to import it; merge files, indiv. layers, etc. When I hit ok the Import Files box shows up but nothing happens. Progress bar doesn't even start. I've retired selecting an individual layer and still won't import. PSD is also v. 2025. PSD files are used in a lot of our projects so this is a major headache at the moment. Any advice is welcomed. 

    9 replies

    bbb_999
    Community Manager
    bbb_999Community Manager
    Community Manager
    Mar 21, 2025 7:52 PM UTC

    Which update = The fix was shipped in 25.1.

     

    >I'm still having issues.

    What are those issues?

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    N to the S
    N to the S
    Participant
    Mar 21, 2025 5:30 PM UTC

    @Bruce Bullis Which update? I'm on 25.1.0 (Build 73) and I'm still having issues.

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    Bruce Bullis
    Bruce Bullis
    Legend
    Nov 25, 2024 2:32 PM UTC

    See 'correct' (pinned) answer; the problem is already fixed in beta builds, and will be fixed in the next official PPro release.

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    yves_gloinec
    yves_gloinec
    Participant
    Nov 25, 2024 2:06 PM UTC

    I have the same problem. The progress bar stay empty and nothing happens.

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    Bruce Bullis
    Bruce Bullis
    Legend
    Nov 18, 2024 3:00 PM UTC

    The issue (which is with the progress bar) is already fixed in beta builds, and will be fixed in the next official PPro release.

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      Matthieu32656230gh65
      Participant
      Nov 18, 2024 2:57 PM UTC

      same issue here. What can we do ?

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        Community Manager
        Rach McIntireCommunity Manager
        Community Manager
        Nov 14, 2024 8:04 PM UTC

        Hi @hfdadfiopajfdkoas ,

         

        Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try and help with your issue.

         

        Please see; How do I write a bug report?

         

        I hope we can help you soon.

         

        Thanks,
        Rach

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        Bruce Bullis
        Bruce Bullis
        Legend
        Nov 14, 2024 8:03 PM UTC

        This issue (which was with the progress bar, and not .psd files themselves) is already fixed in beta builds, and will be fixed in the next official PPro release.

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        hfdadfiopajfdkoasAuthor
        Participant
        Nov 14, 2024 8:02 PM UTC

        Edit: I can drag and drop PSD files, just can't import. 

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