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Participant
Jul 30, 2025 9:58 PM UTC
Needs More Info

Video and Audio De-Sync / Resolution Shrink

I downloaded a video from YouTube that I wanted to use for a video essay project. Downloaded it in 1080p resolution, and double checked it on Windows Media Player. Video works fine, looks fine, sounds fine.

 

I upload it to use in Premiere, and suddenly the resolution has shrunk to possibly less than 144p, and the audio is about a second ahead the video. I don't understand.

 

Even in the preview tab in Premiere, the video and audio are de-synced. All this leads me to believe Premiere doesn't like something about this video specifically. Not sure what to do.

 

Any help is welcome. Thanks.

2 replies

jamieclarke
Community Manager
Community Manager
Jul 31, 2025 2:21 PM UTC

Hi @sean_5840 -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

 

As Peru Bob has suggested please provide more information on the media you are working with.


Thank You Peru Bob.

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Peru Bob
Community Expert
Community Expert
Jul 30, 2025 11:40 PM UTC

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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