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Video file had audio desync only in premiere pro

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The video file has perfectly correct sounds when watching it in any video player, however when I import it into premire pro the sound is desynced

Sound

Peru Bob

Community Expert

Have you tried transcoding with HandBrake or Shutter Encoder as suggested in my earlier reply?

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Truls27995341xykaAuthor

Known Participant

It's an mp4 video file made within the game's own recorder.

The Premiere pro seems to only import the mic sound not that game sound.

Today I did the game again, this time forcing the mic off, when I now import the file into PP, I get sound, and it shows the sound channel with sound, however after 5 seconds, the sound disapears, the waveform for the sound is still there, but no sound is happening

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IanB_360

Community Manager

Hi @Truls27995341xyka

Welcome to the Premiere Pro Forum community. Thank you for taking the time to report a problem. It would help us if you could use the link here, How to Report a Problem, which has steps to provide more information that can help us identify the issue. If you have a video file you would like to share with us, we can look and see how you are experiencing this issue. You can send me a direct message with a file-sharing link, and we will take a look.

Here to help.

Ian

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Peru Bob

Community Expert

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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Truls27995341xykaAuthor

Known Participant

It seems premiere pro only imports 1 of 2 audo channels, it seems it only imports the microphone, and I can't change it

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Sumeet_Kumar_Choubey

Adobe Employee

Hi Truls27995341xyka,

Sorry about the poor experience. Is it a screen recording or a gameplay recording from OBS? Also, let us know the version of Premiere Pro you are using.

Thanks,

Sumeet

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