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why i cant import vidoes in premiere pro

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help!

Import and ingest

Kanha RaiAuthor

Participating Frequently

.MP4

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Community Expert

Community Expert

Have you tried both importing from the menu and dragging into the Media Panel?

What type of media?

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Kanha RaiAuthor

Participating Frequently

NOT WORKING PLS HELP ME!

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Community Expert

Community Expert

Try resetting the preferences:
https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

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Kanha RaiAuthor

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HI can u give me your gmail

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Community Expert

Community Expert

@Kanha Rai wrote:

See this

No images are attached

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Kanha RaiAuthor

Participating Frequently

here

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Community Manager

Community Manager

Welcome to the Premiere Pro Forum community. Thank you for taking the time to report a problem. It would help us if you could use the link here, How to Report a Problem, which has steps to provide more information that can identify the issue.

Here to help.

Ian

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Kanha RaiAuthor

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all type of media files
latest premier pro 2025
specs are attached

[image: pc specs.png]

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Kanha RaiAuthor

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When i import to ppro i only see this for 1 2 seconds and nothing in timeline,media

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Legend

What happens when you try to import video into PPro?

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Kanha RaiAuthor

Participating Frequently

see this

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