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Daniele34811404qnea
Participant
March 17, 2024

Technical Problems

  • March 17, 2024
  • 1 reply
  • 122 views

Hi, up until 3 days ago Adobe Substance 3D worked correctly, today once opened, I can no longer see the grid, backgrounds and props.
I cleared the cache, updated the drivers, reinstalled the program.
Please help me I have a job to do.

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1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
March 18, 2024

Hello @Daniele34811404qnea,

 

The mentioned issue seems similar to this one. As you already saw, the solution was to rollback your GPU driver for 537.x

 

However, the latest Nvidia update should have solved this bug. 

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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