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Participant
Jan 10, 2023 10:11 PM UTC
Open for Voting

Aero links are not working

Aero share links are not working across iOS and Android devices. The following message appears but the link fails to work in safari and the same message pops up again. 

54 replies

Participant
Apr 24, 2024 10:41 AM UTC

is there any update on this? how is this possible, that this basic feature is not working? is there any workaround?

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Participant
Apr 23, 2024 10:03 AM UTC

Still not working. Shambles to be honest - especially when the videos and links say otherwise.

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Participant
Apr 1, 2024 9:54 PM UTC

Im new to Aero and am having the same issue. 

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vanessuca
Known Participant
Jan 21, 2024 7:55 PM UTC

So it is January 2024, and Adobe has not yet resolved this, which makes the product unusable to any extent. Adobe, is Aero dead? Would be nice to let your users know.

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Participant
Nov 21, 2023 8:30 PM UTC

having same issues no links are working and i have tried different devices even start over with new account and nothing

 

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ruis58519028
Participating Frequently
Nov 21, 2023 2:23 PM UTC

Hello is anyone having trouble opening the link on Google Chrome? it only work on Safari... Im Using the Geospatial on desktop. Thanks in advance

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ramk73087308
Participant
Oct 25, 2023 7:43 PM UTC

Looks like i am having the same issue as everyone else. I got the scene looking nice but for some reason I cant get the sun to spin in place like everyone elses and when I add the nature trail sound, it prevents the scene from un hiding. I love how it looks but I can only open it on the Ipad and not through the iphone. Iphone says its scanning for a flat surface for forever. 

Here is my holiday card. 

https://adobeaero.app.link/MbPu6VYDbEb

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Participating Frequently
Sep 8, 2023 6:35 PM UTC

This is ridiculous and totally unprofessional of Adobe. If you're going to release a Beta App, at least make sure the core functionality is working. What is going on over there?

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minsoc
Participating Frequently
Sep 6, 2023 1:03 PM UTC

Shout out to the Adobe team / team member that figured it out... Seriously though - could you all communicate with your Aero users though?

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vanessuca
Known Participant
Sep 6, 2023 12:53 PM UTC

@MBMFA big update for several Adobe software around the end of October? Sounds like they are getting bought by Autodesk 😉
jokes aside, thank you for taking the time to dig deeper. It is absolutely absurd. Basically, all we have gathered is this is a pet project, and the day it will become a stable tool we can use commercially is unknown. The tool was launched in 2019 and is still in beta and clearly, this community—doing the free beta testing for Adobe—counts zero.
 Time to move on.

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