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Morgan249089621jnv
Participant
May 28, 2025

Aero won’t generate link

  • May 28, 2025
  • 38 replies
  • 4448 views

I've spent a good amount of time building a scene in Aero (desktop), and tested it earlier today with a link generated in the desktop app. I tried again later today when more was complete, but no links are being generated. I've created duplicates, logged out, logged in under personal profile then opened .real file, but nothing has worked. How can I generate a link again??

    38 replies

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    nikki_8951
    Participant
    May 29, 2025

    Same issue here!!! I'm glad I'm not alone, but geeeeez. 

    I've also tried all the possible solutions and nothing has worked. You'll also see my file is TINY. 

     

    I read how this happens repeatedly for Aero, and that – all of a sudden – things are fixed on Adobe's end and people's links start working. Mayber it's a server thing? We can only hope because I have a deadline of next week and a whole lot of work to finish. 

     

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      Peter322280707htb
      Participant
      May 29, 2025

      I have same issue today. It was working fine yesterday

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        Vichachan37652404h9qp
        Participating Frequently
        May 29, 2025

        same here!!! Do I have to wait for tomorrow? is it gonne work?

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        Léo P-G
        Participant
        May 29, 2025

        Same problem here, was working fine earlier today.

        Looking at past forums with similar problems it looks to me to be a serverside problem fron adobe that happens every so often...

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          Miftah Kaslana
          Participant
          May 29, 2025

          Same here, I want to try my project and see how the app works

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            Austin_Head7167
            Participant
            May 29, 2025

            I'm having the same issue. Unable to generate links for any projects. I am supposed to present my project to my senior leadership team in the morning! 

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            exquisite_soldier2717
            Participant
            May 28, 2025

            +1. Can't generate a link for an Aero project and the fixes I've seen suggested on forums so far are not working.

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              d_templeton
              Participant
              May 28, 2025

              SAME ISSUE HERE! I have an entire class of college students who are at a halt because of this issue that just started happening this afternoon. Many of them have tried logging out, using a personal adobe account instead of an enterprise account, and tried using the iphone app versus the desktop, but nothing has worked. Please Adobe, fix this! 

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