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Participant
May 28, 2025

Aero won’t generate link

  • May 28, 2025
  • 38 replies
  • 4448 views

I've spent a good amount of time building a scene in Aero (desktop), and tested it earlier today with a link generated in the desktop app. I tried again later today when more was complete, but no links are being generated. I've created duplicates, logged out, logged in under personal profile then opened .real file, but nothing has worked. How can I generate a link again??

38 replies

Participant
May 31, 2025

This is from the #aero-discussion channel on Discord:

https://discord.gg/PWg9tssw

Participant
May 31, 2025

Hi everyone,

It seems that many users are experiencing the same issue, so I wanted to share an update.

 

In the Aero discussion channel on Discord, a member of the Adobe team mentioned that they are aware of the issue and currently investigating it.

Since there hasn’t been an official response here on the forum yet, I thought it would be helpful to post this information.

 

I’m also waiting for a resolution, and I’ll share any updates here as they become available.

Hoping for a quick fix for all of us.

Participant
May 31, 2025

Same here.... does anyone knows about  an alternative?  How often this happens?  

Participant
May 30, 2025

Same here. I hope they will work it out. 

Participant
May 30, 2025

Same here . And this issue has been going on for several days without being resolved.

Participant
May 30, 2025

Any admin from Adobe able to give us an update on when this issue might be resolved?
I've had the same issue for the last few days. I have a project that requires this to work!

Participant
May 30, 2025

Same here, all of my qr codes are also not working

Participating Frequently
May 30, 2025

Me too, even the QR code that was able to work before is not working anymore. Normally, how long we have to wait until this issue got fixed?

Participant
May 30, 2025

Same issue here, I have a deadline next week and my prototypes all ready but it's been 2 days since Aero hasnt been able to generate any link, even the link I created last week are unaccessible

Participant
May 29, 2025

BTW >> I've also tried to open the file and fix/share via the mobile app instead of the the desktop version because I read that somewhere.

Same problem. Same damn red box saying it can't create the link.