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catrey
Participant
June 24, 2026

App won't Load/Export my images

As soon as version/update 11.4.2 installed, NONE of my edited images in Lightroom will load. EVERY attempt results in "Downloading higher resolution/Failed to Load Original" messages.

I Uninstalled/Reinstalled Lightroom. This did NOTHING to correct the issue.

Right now the app is hence, TOTALLY USELESS and unusable.

I turned off VPN. The problem persists whether using data or WiFi (with MORE than sufficient throughput on either BTW... the connections in use NEVER having been problematic for this purpose [exporting edited Lightroom images], or ANY OTHER purpose).

Of course, I get exactly the same non-result if I try to simply save a pic copy to my device (which is undoubtedy no different than 'exporting' so of course doesn't work either).

I tried to attach Diagnostic files generated in Lightroom (diagnosticLog.html, SyncIssues-2.db) as I reproduced this issue, & just got nasty red blasts complaining you don't support those file types. SO, WHAT IS THE POINT of the utility that generates exactly those files supposedly to address issues in Lightroom????????

I have Android 16 on a Samsung Galaxy S22Ultra that worked FINE with Lightroom for Android two days ago, before the cited update installed.