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Participant
September 30, 2026

Downloading and Sharing from Adobe Express

  • September 30, 2026
  • 1 reply
  • 17 views

I tried Express for the 1st time today. Created a carousel. But it wouldn’t let it download. Kept saying error, try again in a few minutes. So I figured out how to link my IG and FB accounts to just share it. Says there was an error uploading the file and to try again later. I update my browser, closed out of Express and reopened it, and cleared my cache for the hour I spent working. Same problems. I saved my file in my account, and even in my files it won’t show the actual thing on the thumbnail, just a blank outline. But it opens and runs fine. I don’t understand. Oh, and I tried to do an mp4.
As a last ditch effort I downloaded the mobile app. Same error messages for downloading and sharing.

1 reply

jane-e
Community Expert
Community Expert
September 30, 2026

​@Zesty_code4b8d 

I see that you are new to the forums and this is your first post. This is the forum for Aero, and you’ll need to repost to the Adobe Express forum: 

https://community.adobe.com/p/express

Jane