Skip to main content
Participant
August 12, 2026

I tried cancelling the update, but now it is stuck on “Cancelling” and there is no option to stop or close it. Because of this, I’m unable to open Photoshop and continue my work. Could you please help me resolve this issue as soon as possible?

  • August 12, 2026
  • 0 replies
  • 7 views

Hi Adobe Support,

I’m having an issue with Photoshop. When I open the app, it starts updating, but the update gets stuck at 50% for a long time and doesn’t progress.

I tried cancelling the update, but now it is stuck on “Cancelling” and there is no option to stop or close it. Because of this, I’m unable to open Photoshop and continue my work.

Could you please help me resolve this issue as soon as possible?