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Participant
Aug 19, 2026 12:21 PM UTC
Open for Voting

Subject: Lens Blur Feature Not Working - "Something went wrong" Error

Dear Adobe Lightroom Support Team,

I recently purchased a premium subscription for Adobe Lightroom today. While all other premium features are working perfectly fine, I am facing an issue with the "Lens blur" tool. 

 

Whenever I try to apply the Lens Blur feature to a photo, it fails to process and displays an error message saying: "Something went wrong. Please try again later." (Screenshot attached). 

 

I have already tried restarting the app, but the problem persists. Since this is a premium feature that I just subscribed to, I would appreciate your quick assistance in resolving this issue.

 

Thank you.

 

Device Details: Android Mobile

Application: Adobe Lig

htroom Mobile

1 reply

jane-e
Community Expert
Community Expert
Aug 20, 2026 1:12 AM UTC

​@natural_style75b9 

This is the Aero forum, not Lightroom. Please repost to the Lightroom forum where they are more likely to assist.

https://community.adobe.com/lightroom-ecosystem-cloud-based-677

Jane

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