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NOBITAVFX
Participating Frequently
May 27, 2026

PREMIERE PRO FREEZES FOR NO REASON ON MACBOOK M3 MAX

  • May 27, 2026
  • 5 replies
  • 130 views

I can no longer use Premiere to work. I'm paying for a service that bugs out constantly, and I have a great laptop to run it on. Can someone from Adobe explain to me why this is happening?

There's no M4A footage that would cause this, and even if there were, that's no excuse for software this expensive to have the problem. I need to know how to eliminate it.

I'm on the latest Premiere update as well as the latest macOS update. I've already tried lowering the playback resolution, even though the footage is only 1080p. I won't use proxies for a 1080p video, and for software this expensive, that's not an acceptable solution either.

I need to understand why this keeps happening while I'm editing simple videos with no effects. I'm only doing the rough cut.

Frankly, this is ridiculous, especially on a machine as powerful as mine. So one of three things needs to happen: either Adobe gives me free years of service, lowers the price, or finally fixes these problems for good. As it stands, I'm paying “premium” for software that can't handle a basic 1080p rough cut.

Adobe I need my fix for yesterday. If you charge me instantly,  I need the same for the fix. 

    5 replies

    Amy the Stuv
    Community Manager
    Community Manager
    June 5, 2026

    Hi @NOBITAVFX 

    Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

    Additionally, how much free space do you have on your operating drive, as having limited space on that drive is known to cause lag?

    What is the transfer protocol of the external drive you are using to access footage or is it on the internal harddrive?

    Do you have any other apps running in the background while using Premiere Pro?

    When you go to Premiere → Settings → Memory do you have better performance when you decrease the amount of RAM reserved for other Applications?

    Hoping to help,

    Amy Stuvland

     

    Warren Heaton
    Community Expert
    Community Expert
    May 30, 2026

    Sorry to hear that you are having trouble.

     

    Have you tried the Reset Options?

     

    And are you following the best practices guides? 

    NOBITAVFX
    NOBITAVFXAuthor
    Participating Frequently
    May 31, 2026

    Yes i have tried. no changes

    MarekMularczyk
    Community Expert
    Community Expert
    June 1, 2026

    When you were trying to reset Premiere preferences, did you also clear Media Cache?

    Adobe Community ExpertAdobe Certified Professional
    Camilo gonzalez
    Participating Frequently
    May 29, 2026

    Prueba hacer downgrade a la versión 25 

    NOBITAVFX
    NOBITAVFXAuthor
    Participating Frequently
    May 29, 2026

    No puedo, porque necesito el objeto de máscara que vino con la actualización 26.

    NOBITAVFX
    NOBITAVFXAuthor
    Participating Frequently
    May 30, 2026

    @Camilo gonzalez voy probar

    MarekMularczyk
    Community Expert
    Community Expert
    May 28, 2026

    Here’s another idea. Was it happening on the previous versions? Maybe it’s just the latest version? 

    Adobe Community ExpertAdobe Certified Professional
    NOBITAVFX
    NOBITAVFXAuthor
    Participating Frequently
    May 28, 2026

    nope, it also happened in previous versions .. this one tho is the worst of them all 

    MarekMularczyk
    Community Expert
    Community Expert
    June 1, 2026

    Was it the same on Premiere 2025 and 2024?

    Adobe Community ExpertAdobe Certified Professional
    MarekMularczyk
    Community Expert
    Community Expert
    May 28, 2026

    Have you tried resetting Premiere preferences?

    Adobe Community ExpertAdobe Certified Professional
    NOBITAVFX
    NOBITAVFXAuthor
    Participating Frequently
    May 28, 2026

    Yes and still the same problem is happening .. its stressful