Digital Editions

Hi,When users in our network try to open a downloaded .acsm-file they get an error message saying "connection error detected digital editions could not connect to the fulfillment server".If you take the same computer outside our network you are able to open the file and the book is activated.What ports on what IP addresses do we need to open to make this work in our corporate network?Best regards,Erik

Hi everyone! Do you know if it is possible to visualize the correspondent number of page of the actual book in the ebook version,in order to quote it in an academic paper?Thanks,Filippo

I am using Digital Editions to read a textbook for a class and it has been working fine up until this point.  Then the other day, my computer did an automatic update and now Digital Editions will not open which is very bad because I cannot complete the class without the book.  It looks like something is about to load after I click the icon, but then nothing opens.  Does anyone know how to fix my problem?Thanks,Trent

I am using ADE and want to download ebooks through overdrive.  I continually get an error my computer is not authorized for the vendor ID.  When I put in my login information it states that vendor account is not associated with the item I am trying to open and tells me to try again.  How do I correct this? 

Where can I find a  safe download of adobe digital edition 3.0  for a MAC?I have uploaded adobe digital editions 4.0. I Have the library ebook showing in the library view. Then I uploaded it to my e-reader, I can see it on  my e-reader but it won't open. A message tells me I am not authorized to use Digital Editions because I deauthorized my e-reader. But I didn't. I have redone the whole process (uninstalled app etc... ) and still get that message. Called Kobo and they told me to download ADE 3.0 or 2.0. Can't find any safe place to download it from? Kobo sent me to Adobe. Very frustrating since  Adobe has no helpline for this. HELP!!!

I bought an eBook, came as ascm.file, viewed as DRM PDF in Adobe Digital Editions. I can view the eBook fine in ADE but it's useless as far as efficiently & effectively reading & note-taking using the PDF. Thus, I want to open the PDF in Acrobat which is a million times better. My Adobe ID used for ADE is the same I use for Adobe Acrobat Pro DC (which I pay for). Why can't I view the PDF in Acrobat? I receive an error message stating "There was an error opening this document. The security plug-in required by this command is unavailable."

ADE is insisting on importing all the EBooks I have deleted weeks ago.Tried deleting all books from My Digital Editions and re installing ADE a few times but no change

At my home desktop, when I reject photos with an x, I then use the "Create new folder within the (Name) folder" option by right-clicking. The rejected files are moved to that new folder labeled, "Rejects." So if I originally have a folder of 60 images and reject 10, then I will have 50 good images in the parent and ten in the "Reject" folder. Perfect. Version 8.3.1I'm teaching a class now and when demonstrating this technique, the rejected files are copied, (not moved) to the "Rejects" folder and also stay inside the parent folder. So I now see the 60 original files in the parent folder plus a child folder with the ten rejects. When I check my Finder, there are in fact duplicate files inside the "Rejects" folder.It's happening on my teacher station and the student work stations.Any advice wou8ld be appreciated.Thank you.Mihael Stern

Bonjour,Je suis bloquée pour ouvrir mon livre sur mon ebook sur ma liseuse bien que la procédure de téléchargement se soit bien passée.J'ai ce message d'erreur : "Votre eReader n'est pas autorisé à ouvrir ce livre" - Ce livre est protégé par Adobe Digital Rights Management (DRM).J'ai voulu suivre la procédure conseillée dans ce cas : effacer l'autorisation puis la remettre en place.Le problème est que lorsque je veux effacer l'autorisation, mon MP est demandé, lorsque que je met le MP de mon compte ADE il n'est pas reconnu. Par contre j'arrive sans problème à me connecter a mon compte ade sur internet avec mon MP.J'ai essayer de désinstaller l'application ADE de mon ordinateur puis réinstaller, cela n'a rien changé.Comment sortir de cette situation ?Merci pour votre aide

Need Help of Support please due to E_ACT_TOO_MANY_ACTIVATIONS messageThanks in advance.

I am puzzled regarding how to load Adobe plugins that are listed in the Digital Edition Help menu selection "About Adobe Plugins".  The info window for this topic shows a collection of Adobe Plugins that (I guess) came with my install of the software.  But some of them are shown as loaded and some are shown as not loaded, such as the DRM plugin for example.  Some of them seem to be loaded at some times but not loaded at other times, and there is no control or function that I can see .that provides this functionality.  I cannot find any info on how to find, load, unload, actyivate, or whatever in the Help files.  The list is pretty long and most are loaded, but I would like to now where to get plugins, how to install and activate and control them, and so on for the DC reader so that I can control what is available etc.  Any help would be appreciated.This reader is the greatest PDF reader for my Win desktop PC ever, I wish there was a version for my Android

Adobe Digital Editions is flash based opr not? I didnt find any information to this.

Good Day, after LOTS of trial and error I have come to the following EBOOK setup.  I use Calibre to organize my personally scanned and purchased books into PDF and EPUB formats only.  All book folders are in a main master library folder I have named "Calibre" it is linked to the same named duplicate folder on my cloud Onedrive account.  So everything organized on the Laptop, is also auto backup to cloud.  So far so good.  I also have an app for Calibre on my Tablet. that lets me know what already on the tablet and what is NEW in the Onedrive library folder, so I can copy them to Tablet if I want..  I have found a few tablet readers that seem ok.  But for my Laptop, It looks like the "Adobe Digital Additions" will make a GREAT reader?  After LOTS of trying  many ebook formats and "this and that options", I have clearly decided to stay clear of all Kindle formats and readers.  But FINALLY here is the REAL question?  So Far I have abo

Buongiorno. Da anni utilizzo ADE, ma da qualche giorno non riesco più ad aprire il programma. L'ho disinstallato e reinstallato...niente. morto. grazie per l'attenzionepatrizia

E_ACT_TOO_MANY_ACTIVATIONS

Hallo. Ich habe eine Windows Neuinstallation gehabt.Ich habe daraufhin erneut auch die Digital Editions installiert. Ich habe es auch autorisieren können.Zunächst wurden (fast) alle Bücher richtig angezeigt. Da jedoch ein Paar von Ihnen offenbar Autorisierung Fehlermeldungen hatten habe ich das Programm neu gestartet.Daraufhin war gar kein einziges Buch mehr auf der Oberfläche zu sehen weder autorisiert oder nicht. Ein Testbuch, das von Adobe angeboten wird konnte ich jedoch sehen/lesen.Wenn ich die erworbenen Bücher zur Bibliothek erneut laden möchte, kriege ich die hartnäckige Fehlermeldung: "Das Dokument, das sie hinzufügen möchten, ist bereits in der Bibliothek vorhanden.".De-Installation Neu-Installation führt zu nichts. Autorisierung aufheben , wieder autorisieren - führt zu nichts.Vielen Dank in voraus für jede Hilfe.

I set up an account with Adobe Digital Editions and it won't let me authorize the computer.  It says my user ID or password is wrong.  I have determined the correct user ID.  How can I change my password?

I used to be able to download digital files from Netgalley.com but now I get  this error message. I tried to de-authorize my account but it spins and spins and nothing happens. If I remove and re-install the app, I will lose all my titles which are no longer available. I don’t understand why anyone uses your digital format instead of the kindle which always works. I am at the point of never selecting a book in the protected file format that takes me to ADE.

Hello,Support chat were unable to assist and asked me to post here.I changed my phone and re-installed Digital Editions 4.5. When I try to authorize I get the E_ACT_TOO_MANY_ACTIVATIONS error message...Please reset my ID...

How can I download my ebook from Adobe Digital Editons to my Nook?  I am getting an error message that says 'Failed to write destination file'

Got this error from trying to open an old eBook. I paid for the eBook. Please can someone help ASAP!

Hi,I have a new laptop. I installed and authorized Adobe Digital Editions today. 2 of my paid ebooks are missing from my library. Why is this happening? I have de-authorized and re-authorized my computer multiple times. Please help.

Hi There, 

I was using ADE 4.0 and when I tried to download the eBOOK, I got an error as under:

Unable to Download
Error getting licence. Licence server Communcation Problem E_ACT_NOT_READY

I Googled the error and a link suggested to de-authorize the ADE and re-authorize it in your Mac.I did the same and while re-authorizing, it came up with an error as under:

Getting an error Activation Service Error - Code E_AUTH_BAD_DEVICE_KEY
I am having issues authorizing my account in ADE. 
I removed ADE 4.0 from my mac and downloaded the latest version i.e. 4.5.7 and when I try to authorize, I am getting the same error. Can you please let me know what needs to be done to resolve the same.

Also, I have a question that why ADE 4 is getting the Licence Server Communication Problem at the first place.

hi everyone,I have a Google ebook which I have paid for and downloaded on my Samsung Galaxy Tab A 8.0. When I open the acsm file, it takes me to ADE. But nothing happens? Literally, nothing happens. The book does not show up, the screen doesn't change - it just has my empty library (except for the instructions) staring at me. The device is authorised, and I can do the exact same thing and get it on my phone and laptop. I have uninstalled and reinstalled, deactivated and reactivated, opened and closed the app, and nothing changes! I also tried downloading both the epub and pdf file.Can anyone help? Is it maybe possible to get my tablet listed as a device on my computer version of ADE, where I can drag and drop the book?Unfortunately I can't read it through Google Play Books either, as the app keeps crashing.any help would be appreciated

Hi,I am trying to download an EPUB file of a book bought from Google Play. Keep receiving the same message from Adobe DE: Licence server communication problem. Error: E_GOOGLE_DEVICE_LIMIT_REACHED. It appears to be a particular book issue, since other books download OK.Thanks,Matvey