Digital Editions

I purchased a copy of the 2017 BOMA standards ebook, but when I download it, the Digital Editions downloading content window never closes.  The green progress bar goes from 0 to 100%, but the Windows10 "spinning wheel" icon stays on the screen until I force Digital Editions to close by clicking on the X in the title bar.The file size is correct according to BOMA and the icon shows up in All Bookshelves window but is not present in the Purchased Bookshelf.  I should note that a previous version of the BOMA standard shows up in the Purchased Bookshelf and that ebook opens with no problems.  BOMA has sent me a second link to download the ebook but the results are still the same, so they are suggesting it is a problem with Digital Editions.Any insights on what I might try in order to get the book to install and open properly would be greatly appreciated.

Does anyone know this error. I get the when I try to download a acsm file (a book)regardscarsten

Hallo,ich habe z.Zt. ca 400 Bücher in meinem Regal "Alle Medien" die ich nicht öffnen kann, weil die Ausleihezeit abgelaufen ist. Wie kann ich diese Bücher entfernen. Löschen aus den lokalen Verzeichnissen reicht nicht. Offensichtlich sind die in eine Cloud geladen worden.Bin ich eigntlich mal gefragt worden ob ich das möchte ? Nein - eigentlich nicht!Danke für eure Hilfe

HiI just tried to download and install Digital Editions on my MacBook Pro, but get this message that ADE 4.5 "wants to access key "Digital Editions" in your keytchain. To allow this, enter the "login" keychain password."When I enter my Adobe ID password it shakes no. I even tried my admin password, no go.What password do they want?What can I do?Roy

Hello,not seeing this program listed, but the chat support suggested this-3 weeks ago, this program worked, nothing changed on my computer...tried borrowing a digital library book, but it won't upload it correctly..worked with librarian, downloaded different versions, etc. tried re-registering, etc.nothing works...she says others also have this issue ...adobe is not getting back to her with solutions....so ANY IDEAS???? why won't it upload books anymore?????HELP!!

HelloI tried to print 20 pages of an ebook from ADE and instead of printing the pages I requested it printed 20 previous 20 pages:I.e. asking for pages: 100-119 prints pages:  81-100 Please advise

I have an Adobe Acrobat Pro DC account and I am trying to download an eBook on Adobe Digital editions (ADE). However, every time I click on "download" it forces the document to Adobe Acrobat Pro DC and provides me with a nasty error saying that URLLINK.acsm is not a supported file type. The point is that this document is not supposed to be opened under Acrobat Pro DC, but ADE. I suspect that Acrobat Pro DC is set-up as the priority application> I need to figure out how to disable that so that I can access ADE (which is already downloaded). I am close, but still too far... please help!!  🙂

HOLA, NECESITO ESTO PARA LA FACULTAD, COMPRE EL LIBRO POR EUDEBA PERO ME DIJIERON QUE LOS CONTACTE A USTEDES QUE ESTO ELLOS NO LO PUEDEN RESOLVER , NECESITO AYUDA

I purchased a book yesterday and tried to open it, I downloaded adobe digital editions, activated my ID, authorized the computer and still get the same message:

Hi Books I borrow from the public library I got as acsm file. I can open and read them in Digital Editions and copy them to my tolino e-book reader which is authorized with the same Adobe ID. When I try to open them on the device I can see the title page but get the error message "An error occurred while loading your file. The file is presumably damaged and cannot be opened. Please contact customer service." It is impossible to read the books on my device. The error occurs no matter whether I copy the data using Digital Edition's, copy the .epub file using Windows Explorer or copy the .acsm file to the divece and let it download the data by itself. I tried to delete and renew the authorization on device and computer a number of times and did even a full reset. Longshine's (the tolino's manufacturer) customer service suggested to contact Adobe's support and there I got a link to this forum. I would be lucky if the problem could be solved. If someone can ascertain the responsible party t

Hi all,I'm going through the process of getting CMSP, a Marketing and sales certification from SMEI. As part of the class I'm required to download ADE, which I did without issue. When I attempt to open the ACSM book (the core learning materials) I get an error of E_Adept_No_Token. I'm hoping someone here can help me. I've tried logging out and back in as the SMEI support rep said but it didn't work and they linked me here. I'm using an iMac with Mac OS 10.13.2 currently. Unsure what other data might be helpful, but I appreciate in advance any assistance from the community! If I take a while to reply, I apologize. I'll mostly be trouble shooting when I get home from work at around 4:40p PST.

I have a Kobo Glo & a Dell PC the runs on Windows 10 I fixed this infuriating by problem following those steps: PC:Uninstall Adobe Digital Editions (ADE)Reinstall ADE (make sure it's the 3.0 version)Erase PC authorization while in ADE: Press Ctrl + Shift + DReauhtorize it.Re-download the borrowed ebooksKobo:Deautorize it in its "Settings" menuConnect to the PCOpen ADE 3.0 on PCOpen the re-dowloaded books in ADEAuthorize the KoboCopy the eBooks to the Kobo using ADE softwareClose the ADE programDO NOT eject the Kobo from PC, simply unplug itThis worked for me

We would like to distribute Adobe Digital Editions to all our machines.  However, we do not want the "Authorize Your Computer" screen to come up and would like the "I want to authorize my computer without an ID" to be pre-set on installation.  Is this possible?

Lorsque j'ai téléchargé un e-livre sur le site Bibliomédia je n'arrive pas à le transférer sur ma liseuse (modèle Brookeen) il apparaît le message "vous n'avez pas le droit d'emprunter ce livre". Bibliomédia a tout vérifié et me dit que le problème vient d'Adobe.... Que dois-je faire ?

I'm using version 4.5.7 on windows 10.  I have a 2 in 1 acer s001 laptop which I use as a tablet and trying to scroll up or down on the page results in highlighting the text and my touchscreen keyboard pops up. Arrow keys do nothing, though pg up and pg down work. Any help appreciated.

Hola. No me actualiza en el ipad los libros (epubs) que tengo el el PC,.Tengo la autorización en ambos dispositivos pero no hace nada.  Se queda en blanco y no pasan los libros.

I upgraded my Mac to Sierra OS and am unable to download books from the library now. I downloaded the newest edition of ADE and am receiving an error message License Server Communication Problem E_AUTH_BAD_DEVICE_KEY OR PKCS12. I have made sure my computer is authorized and tried to de-authorize it but it wouldn't let me. I changed my password and that didn't work either. I made sure that ADE is allowed in my privacy controls and it appears in my Key Lock. I don't know what else I can do. Can you help>

So, I've been reading these forums trying to find an answer, but I haven't read about someone with the same problem. (If you know of a discussion where a solution was already posted, please link me if possible.) So, I decided to post this issue and see if anyone has some ideas about what to do.I'm running OS 10.6.8 and the most recent Adobe Digital Editions. ADE can open/download some acsm files perfectly fine. However, for many, the application unexpectedly quits as soon as I try to open the acsm file. I know it's not the file, since I can send the file to someone else who uses the same computer and ADE version, and he can open the acsm just fine. I also know it's probably not ADE itself or my connection/firewall/etc., since I can open/download other acsm files perfectly fine. However, there seems to be a large number of acsm files that simply won't work for me and cause ADE to quit unexpectedly. Like I said, these same files work for someone else running the same version of ADE. Wher

I upgraded my Mac to Sierra OS and now I am unable to download books from the library. I downloaded the latest edition of Adobe Digital Editions but am getting a message License Server Communication Problem E_Auth_Bad_Device_Key or Pkcs12. I checked and my computer is authorized and it won't allow me to unauthorize it. I made sure my Privacy Controls allow ADE to be used and it also appears in my Key Lock. What isn't this working and how can I fix it?

When I opened my Adobe Digital Reader all my ebooks were gone. I deleted the reader and installed 4.5.7 but now I need help to retrieve my books from an old backup.

I have added new pdfs to Adobe Digital Editions on my PC but they doesn't syncronize to Digital Editions on my iPad. I have previously added pdfs that have syncronized.

When i download my e-boom to Adobe Digital Editor, I get this error: "Unable to download - Error getting License. License Server Communication Problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER". I have autorized the account, but after i had to reboot my computer this problem arise. I look forward to any help!

Hi teamI'm using Adobe Digital Editions for the first time and have opened an .acsm file but the images and tables aren't displaying correctly. It's a uni textbook so it's pretty important that I see these images and tables properly! How can I fix this? Changing the font size doesn't help.Thank youKylie

Digital Editions 4.5 has been downloaded on Wind ows 10and has shown as completed successfully.  Selecting shortcut on desktop does not work nor does selecting program from list on start menu.  Why?

HiI just tried to download and install Digital Editions on my MacBook Pro, but get this message that ADE 4.5 "wants to access key "DIgital Editions" in your keytchain. To allow this, enter the "login" keychain password."I assume they want my Adobe ID password—what other password do I have!?!— but when I put it in it shakes no. I even gtried my admin password, no go.What do I do?Also, after a bit, a message popped up saying ADE 4.5 had installed, but when I double click on an ascm file I get the message "Unable to download. Errorr getting LIcense. License Server Communication Problem: E_AUTH_BAD_DEVICE_KEY."I can only believe that refers to the login problem stated initially.Help would be much appreciated.Roy