Digital Editions

When I download the .acsm file, ADE freezes. Why? I have uninstalled/downloaded every version of ADE from 3.0 and up. The app opens without any problem. I have authorized/unauthorized, rebooted, etc. until I am blue in the face. If I connect my Kobo to ADE before downloading the .acsm file, it freezes ADE. Can anyone give me an explanation.

Previous discussions were for older versions of ADE.I am running ADE 4.5.1.139278 and Windows 10 (fully updated). I am on a relatively new computer and ADE worked the last time I used it on 22 July.Today when I download a book with ACSM I get the above message. Previous advice suggested de-authorising and re-authorising the computer. When I try this I get a message that effectively says I cannot do this and please try later.What can I do?

When I try to load an acsm file I get the above error message. I am using osx High Sierra.This is very frustrating. I have many such files which I need to read.

Hallo,seit einer Woche wurstel ich mich erfolglos durch die engen Chat-Schluchten des Support.Kann mir jemand von Ihnen sagen, wo ich diesen unsäglichen Counter finde, dann könnte ich ihn endlich selbst resetten.Die Steinzeit-Produkt-Politik ist mir schleierhaft. Ich schreibe das hier noch 1x in engl., es könnte ja noch jemand da sein, der dieses lapidare Problem beherrscht.Very often in the last years the Adobe support could help me with exactly this problem, and very uncomplicatly.I don't know, why suddenly the whole thing is an big balloon: only specialists can reset the Counter.Tell me where I find this Counter so I will reset it for myself, because the specialists have off on Weekends.Der Support schrieb mir am 12.11., dass mein Problem innerhalb der nächsten 24+48 Stunden gelöst werden würde.Dann ruhte still der See.Wie sind hier Ihre Erfahrungen?P.S. Die Synchronisierung in ADE ist immer noch unprofessionell. Wenn ich nicht Leser in meiner Stadtbibliothek wäre, hätte ich ADE nic

After following a footnote hyperlink, I cannot return to the original page. There is a back button at top right corner but it remains disabled. This is very inconvenient. Please help.P.S. It has been this way since I have started using ADE (for some years now). Just to give you an idea how it should be, in html books when you are done with reading the footnote you click its number and this returns you back to the page from which you moved to the footnote.

What can I con to transfer Adobe Digital Editions with all my ebooks to a new PC?Thanks for answerringWilli

Have purchased an epub and downloaded onto pc.  Works fine.  Using same adobe id I have downloaded .asms and epub, however the document will not open.  I can separately go to the adobe site and download a free sample with any issue.

I cannot get the above error to solve itself. I tried talking to adobe chat and they were useless. I know that the date and time needs to be correct, which it is but the error still persists. I downloaded an e-book from the local library, the time zones shouldn't be an issue.It says that "Digital Editions encountered an error on the activation server." What does this mean?

Since Friday, November 10, when ADE for iPad was updated to Version 4.5.7, the Open Library PDF loans on my iPad are blurred and unreadable. I have left several messages at Open Library and received no answer. Any ideas here?

When attempting to open my Ebook on Adobe Digital Editions, the above error message keeps popping up.  Can someone help me with this?

Does anyone else have the this issue, after authorizing my PC "windows 10" I double click the  "document.acsm" and the app sits there with downloading contents for now over an hour.If i stop the download, go to a windows 7 and authorize that PC and click on the document it opens up right away, anyone knows the fix for this, besides the obvious "use windows 7"

Have just installed ADE. When trying to add a book file URLLink I get the following message:Error getting License. License Server Communication Problem:E_ACT_NOT_READYAny ideas open how to fix this?

I have bought a new PC - Windows 10. I have downloaded ADE and authorised the PC. I bought a new book and downloaded to PC. ADE cannot open this book. I get the following error message:"Unable to open "xxxx"(title of book)Errors were encountered in this itemfile:///C:/Users/ASK/Downloads/......(details of filename)Is it Kobo, Adobe or me?

Hey guysI'm having a lot of trouble erasing a computer authorization. We are using Adobe Digital Editions on our computers at work, and on one of the computers, there is an old account still logged in. Now, I want to erase that login, so a new employee can log in with his information, but the program won't let me. Even though im writing the Passeword to the Adobe ID, it just sas "unable to erase authorization." Would it help to completely delete the old adobe account? We have no use for it right now, as the employee isn't with us any more.Kind regards!

Wie komme ich zum chat, um das zurücksetzen zu lassen. Obwohl ich nur 3 Teile angemeldet habe, kommt diese Meldung alle paar Wochen.

I can't get ADE to open and run.I was having trouble with Kobo, so they gave me a new account, and merged my old one into it. This may be related to the ADE problem.

I have downloaded two books from kobo but forgot I had not installed ADE (new computer). Instead my OverDrive Library account grabbed the books and I wanted them on my Sony Reader. Realised my mistake and installed latest version of ADE and went to authorise book again and load into ADE and it falls over with book already authorised. how can I get the book into ADE and if necessary remove from OverDrive. I only use Overdrive for Library BooksAny help please?

I spent 45 minute waiting on the online chat and was then directed here for a solution, so I hope someone can help me. Way back when I had purchased a bunch of DRm'd books and signed up with Adobe to authorize them on my old Sony ereader. In late 2015 I downloaded some books from a library in Victoria which inadvertently used a different ID (CloudLibrary and what appears to be my old library card number) and these were authorized using Adobe Digital Editions. Right afterwards I abandoned Sony's reader software for ADE and all subsequent book purchases have been authorized using that CloudLibrary account.Today I downloaded ADE for my iphone and bought a book using my current Adobe account (the one I use with the CC suite) and subsequently discovered the whole mess. I would like to get them all back on one of my Adobe ID accounts so I can read them. I have no idea what the password for my CloudLibrary account — I tried logging in on another computer and can't seem to figure it out— so I

Good evening, I bought an ebook a while ago from Feltrinelli, I installed Adobe Digital Edition 4.5, and I managed to open and read the file, using an account that I don't remember anymore, because I changed my Pc with a new one.Installing the Adobe Digital Edition 4.5 on my new PC, creating a new AdobeID account for it, and loading the .acsm file associated with the ebook bought by "Feltrinelli", the returned error is the follwing:E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER. The book in question is "Embedded Software Development for Safety-Critical Systems". Yours sincerely. Dario Patruno

HELP!!!! Activation Reset needed - we have 2 E-Books + 1 Laptop

I recently purchased an eBook which is protected by drm and when I try to open the file within Digital Editions 4.5 it immediately crashes. I have read that transferring the file to an external device is a good work around but that is not an option for me. Is there anything else I can do?

It works on my PC and on the web, but not on my Ipad.Please help.

I have Windows 7, mostly use Chrome, latest version.I have had Digital Editions for about a year or so. I got it specifically to download books, that will only downloadto it, not my Kindle or anything else.  I had downloaded the "getting started" booklet, and then I also downloadeda book I paid for. Everything was fine until just recently. I had trouble trying to even open the "getting started"booklet, which I tried after I couldn't open my book, my one book I have had a year. When I first bought thebook it worked fine on Digital Editions, the problem is now, when I tried to look up some info in the book,(it is for genealogy research), it will no longer open. I get error messages as others have described, triedto deactivate after not finding help under help at Adobe. Nothing works! I cannot deactivate it, I get anerror message that says to try later, I have tried for over a week, all after clearing my cache, nothing works.The book was not cheap, now I can not open it! What can I d

Hi, can someone solve this problem, please. My computer is authorized for Adobe Digital Editions and it shows the account authorized which is my email address | Campus eBookstore.  Campus eBookstore is there because I have previously purchased a book from my school.  However, the books I have now are not through my school.  I can't remember my password, so when I ask for a password reset for the email address, I never get an email for the reset.

Help please! I have spent the last 6 hours with a digital rep from Adobe who was remotely controlling my mac. They basically said "well thats all I can do...go ask the forums" Needless to say I am SUPER frustrated! I bought CS5.5 Pro.Prem. about 5 years ago and now I am trying to put this on my new Mac. Everytime I put in my PAID FOR key code it says "invalid" Am I hopeless here? I mean, I spent 6 HOURS working with an adobe rep who verified all my info but they don;t know what to do. I tried calling the phone number but sat on hold with the music for 30 minutes. This is my last ditch effort to save a program I paid a LOT of money for...only to get little help from the company I bought it from.