Digital Editions

Locked out of mobile access to ADE following firmware reset on Android OS.I have 2 mobile devices (Android OS), and have previously authorised these devices with Adobe. Over the lives of the devices, I have had to reset the firmware on each multiple times. Unfortunately, it seems that ADE treats the reset device as a new device, rather than the same. Each time I reauthorised my devices following a reset, I was inadvertently racking up my activation count with Adobe. I must have finally reached my limit, because I now get the error "E_ACT_TOO_MANY_ACTIVATIONS" when attempting to reauthorise. There is no workaround for temporary access on Android the way there is for Windows. And there is no way to deauthorise the redundancies on my end, because all of those "devices" effectively ceased to exist upon resetting the firmware.Please, can someone with Adobe help me to get my activation count reset?

Hi there,I am having a problem where I can't seem to transfer my library loans onto my Kobo (Kobo Glo HD) using Adobe Digital Editions. I am able to download the ebook from the library and it appears to work when I transfer it to my Kobo, but when I try to open the book I get a message saying, ""This document is protected by Adobe Digital Rights Management and is not currently authorized for use with your Adobe ID. Please sing-in with the authorized Adobe ID and try again." My ADE says that it is authorized. I have tried logging out and logging back in. I have tried with different books from the library. What should I do?

Actions taken:Uninstall and reinstall ADEDeauthorize and reauthorize ADE with OverdriveDelete copies of original download and redownload bookNone has worked, please advise. I have had my NC for several years, never had this problem. Have not moved, same library systems and accounts being used.

Hello. I just deauthorized one ID from my laptop and tried to re-authorized my another ID.I succeeded to re-authorized, however, I could not find any books associated with the this ID. What should I do?

I have downloaded and installed Adobe Digital Edition V4 and cannot download my purchased ebook. Am also getting error "Error - Check Activation". Can anyone pls help?

I have a new Nook GlowLightPlus and when it is connected to my pc, "Devices" does not show up on the left side of the ADE screen.

Bonjour,Le transfert du livre "Lola S2.E.1 - Petite, grosse et (presque) mariée", auteur Meonis Louisa, qui se trouve dans la bibliothèque (avec d'autres livres), ne fonctionne pas. Les autres livres ne posent pas de problèmes de transfert vers ma liseuse Kobo.Pour quelle raison ?Y a t'il une solution ?Merci pour votre assistanceAndré

(email removed by moderator)Habe auf meinem Tolino den Fehlercode: W_ADEPT_CORE_NO_LOAN_TOKENS_FOUNDBitte den Kundendienst, die Aktivierungen zurückzusetzen.

How to open password protected ebook in Digital Editions ?When trying to open a password protected file in Digital Editionsit gives error:      Password protected pdf not supported by this version of Digital Editions.Is there a version of Digital Editions that does support password protected pdf ?This is a very important feature for ebook publishing.Thanks.

hi my mail  ID must be changed on my Digital editions desktop how do i do this ..not tech at all...thanks... also samsung tablet died and have digital editions on that with old  ID does this cause issue with changing it?

Bitte löschen Sie den Tolino 2 aus meinem Acount. Danke

Hi,* I would like to know how long does ADE let you have an ebook?* If The Digital Library I borrowed it from can set it up to 30 days, will ADE let me keep it that long?Thank you beforehand

I have been using Digital Editions to read eBooks from various university and public library sites for several years. Recently, I have not been able to open downloaded materials. I get this message: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12It appears from the forum that this has been an ongoing problem but the May 2017 queries remain unanswered. What is the issue? How do I fix it?As ADE is the only platform compatible with iMac for my university library, the issue is quite urgent.

I have Adobe Digital Editions installed. When following the link to open a book ordered it doesn't give me the option to open with ADE. I have downloaded the book. Help?

How do I deactivate accessibility features in Acrobat DC Pro?

Because the Adobe support is worthless, I propose a change in the next version of ADE to allow multiple authorizations in laptops. I have this in my Macbook pro, but not in iPad, which allows only one. Chat is less than worthless, referring me back here, where a posting will show for about a day, and then disappears. Even on a search, it's dropped off the face of the earth. This explains why a search for "Merge IDs" yields EVERY ONE of them being unanswered -- going back for years. --And most every other question here unanswered. And the reason for two ID's? Because Adobe allowed a hack which killed two different email addresses, prompting a new ID. Had I known, I would have stayed with one, non-functional email address, and not lost half my books. Thanks Adobe, for your placebo of a forum, and less than placebo of security. And less-than-placebo of chat. Worthless. And now seeking a new partner.

hi my current email address used to authorize my ADE to the computer is being discontinued i must re authorize with new mail address ..not a tech person ..help thanks

ADE 1.7 didn't detect my new Nook (it shows up as a drive on the computer just fine), so after playing around a while with no luck I installed 2.0.1, but that doesn't recognize it either.  Both version recognize my old original Nook just fine, although 1.7 has been "freezing" up for several months when trying to transfer books from computer to the nook.

I couldn't find adobe digital edition in the windows shop. will it work if I download it from the windows 10 link on the web page if the technical requirements are met?

Wow, this is seemingly such a tough question. No searched forum, or even Google yields an answer for this. And chat is less than worthless -- causing me to only diminish my regard to Adobe as a company. --Sorry for the rant. I'm fresh off the chat. Question:How does one merge multiple Adobe IDs? --IF this is even possible. I have to Adobe IDs, both old email addresses, that power my Adobe Digital Editions. I am able to do multiple authorizations in my Macbook Pro, but only one in my new iPad -- which leaves me with half of the books unreadable at any given time. Merging these into one, current, valid email would be wonderful.On my Adobe, signed-in profile, there is only the ability to add ONE email address as a secondary, which I have chosen as my one valid email, so that I can actually get communication. And the problem remains.And the reason that these email addresses are old in the first place? The hack on Adobe several years ago that destroyed my two prime email addresses, personal

The Digital Editions website just shows an error message. Is anyone else having this problem?

I am beyond frustrated trying to get an answer from Adobe. The contact leads here only or to a page which just leads back to the same page. I have a new computer I am trying to set-up Digital additions on for my Kobo.. I went in and created an account but no ID was generate just a blank page. I tried again but the system said there was already an ID for my e-mail. Now I am unable to contact anyone to get the ID.  How do I get my ID!!!

Hello,A few year back I installed adobe digital editions on my laptop and purchased some ebooks.Since the I have switched to a new laptop which I copied all my ebooks too at the time.Today I installed the latest digital editions in order to read one of this ebooks but I cannot  open the book and there is a message saying that the book is authorized to a vendor Id which I have no clue what it is as a few years have passed since I purchased it.

Sinds de up-date van windows gaat het gedownloade book niet meer naar adobe digital editions maar is alleen nog maar te lezen via edge. hoe herstel ik dit?

Wenn ich über die onleihe, bzw. die Leo Süd Bibliothekseite epaper ausleihe und mit der Adobe Digital Editions App versuche zu öffnen, erscheint der Fehler: "Digital Editions konnte keine Verbindung zum Fulfillment-Server herstellen. Stellen Sie sicher, dass Sie mit dem Internet verbunden sind.Dieser Fehler tritt nur mit dem iPad auf, auf meinem (Windows) Rechner tritt hierbei kein Problem auf. Ich habe die Adobe App bereits deinstalliert und erneut installiert und auch versucht die Datei mit unterschiedlichen Browsern (Safari, Firefox) herunterzuladen. Kann mir hierbei jemand helfen?Vielen Dank im Voraus!