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October 11, 2026
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Dear Adobe Stock Contributor Support team. I am a person of very limited means.

  • October 11, 2026
  • 2 replies
  • 13 views

Assalamu Alaikum, 
Dear Adobe Stock Contributor Support team. I am a person of very limited means. I support my family by selling designs on Adobe Stock alongside a small job, and I have absolutely no intention of violating Adobe Stock's guidelines; I deeply respect the platform's rules. My Adobe Stock ID has been blocked, and I am currently unable to earn any income, making it very difficult for me to support my family. I earnestly request that you review the reason for the block and reactivate my ID. If there were any errors in my submitted content, please point them out to me; I assure you that I will not upload such designs in the future and will strictly adhere to all Adobe guidelines. However, if it is not possible to reactivate my account, I humbly request that you transfer the accumulated earnings in my account to my Skrill account.

Kind regards.

 

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2 replies

Nancy OShea
Community Expert
Community Expert
October 11, 2026
  1. The Contributor Relations Team does NOT monitor this user-to-user forum. They will never see this post. 
  2. This forum is for Stock buyers, not sellers. The dedicated Contributor forum is below. 
    https://community.adobe.com/questions-38

 

If you haven’t done so already, contact the Contributor Relations Team from the contact link in your portal.

Also re-read the TERMS you agreed to when you joined. This is required knowledge. Ignorance of the TERMS is not an excuse.  Deactivated accounts are on hold, no sales & no payments can occur until the account is re-activated.

 

You’ll receive a case ID number and be directed to a link where you can request an appeal.

  • Once you request an appeal, you must wait for an investigation & a favorable outcome. This can take several weeks or months depending on Stock’s case load. 
  • Be patient.
  • Work on other projects & submit to outside marketplaces.
  • Sending multiple requests for updates is counterproductive. It just generates more open case numbers & slows things down. 

Good luck.

 

Nancy O'Shea— Product User & Community Expert
PaintedKitty
Community Expert
Community Expert
October 11, 2026

I’m really sorry you are in this situation but we the people are very limited too. We are just helpers and users and both. All I can say is that you have to take it up to contributor support. You can’t rely on posting it here. Very rarely do Adobe employees come here. Mostly monitors. 

Lots of us are in a similar financial situation. I myself have to deal with family issues as I’m a full time care giver to my mother. You know? 24/7? Because of this I don’t get much time online let alone to work and make money for myself. I get no help other then the occasional PSW that comes supposedly twice a day and the weekend ones are not that reliable. Sometimes I get no one. So you are not alone. But unlocking your account via post over here will not help. 

Sorry. 

Just try contributor help otherwise you’ll just have to hunker down and or make some more work while you wait.