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Participant
April 23, 2024
Open for Voting

P:I lose too many credits doing trial and error. The monthly cost should be based on downloads

  • April 23, 2024
  • 73 replies
  • 5596 views

I lose too many credits doing trial and error. The monthly cost should be based on downloads

73 replies

Participant
September 23, 2025

I believe you

thansk you.
Participant
August 19, 2025

Djsmartberry

Inspiring
August 19, 2025

Hi @djsmartberry,

 

We appreciate you writing in, and we will pass along your suggestions to our development team to explore potential adjustments. In the meantime, feel free to reach out if you have any specific issues or if there's anything else we can assist you with.

 

Thanks for your input!

 

^Sam
Participant
July 31, 2025

Thank you for the updated. Voted on Bori's Idea. I believe it is reasonable. 

Participant
July 31, 2025

you mean it isnt? WTF - I'm paying to the software's screw ups? twisted, mangled hands and distorted ape-like faces?

Kartika Rawat
Community Manager
Community Manager
July 30, 2025

Hi Brett5ED9!

Thanks for your feedback! We know how frustrating it is when a generation turns out unusable, like a face missing half its features. I'm merging your thread here since it’s part of a similar discussion. Please add you vote here

 

^KR

Participant
July 30, 2025

When a generation is BAD and unusable, like a human that has half the face missing, and you can tell with cookies that we did NOT download it, we should get those generation credits back!

Kartika Rawat
Community Manager
Community Manager
July 30, 2025

Hi Brett5ED9!

 

Thanks for your feedback! We know how frustrating it is when a generation turns out unusable, like a face missing half its features. I'm merging your thread here since it’s part of a similar discussion. Please add you vote here

 

 

 


^KR



Participant
July 20, 2025

Agreed, if it generates something I'm not going to use or download there should be a reduced rate. 

Synergies
Participant
June 22, 2025

I understand that creating images just to see what can be created is a drain on your servers.  So, limiting charges to just downloads would not be fair to Adobe.  However, when I ask over and over for the video to NOT ZOOM, but have movement, left to right... and it ZOOMS.  Then I set camera to "Static" it ZOOMS.  I set camera pan left to right and it ZOOMS.  I have left "thumbs down" over and over again.  When the generation fails to follow simple instructions, we should not be charged.  Also, as others mentioned, if error messages prevent getting the file to download, you should not charge for those attempts, either.

Kartika Rawat
Community Manager
Community Manager
June 5, 2025

Hi House Of Applejay!

Thank you for reaching out and sharing your valuable feedback. We truly appreciate your input, and we will make sure to pass it along to our product team. If you have any further questions or need assistance, please feel free to contact us. We're here to help!


^KR

Participant
May 26, 2025

I this was posted a while back. Do not want to make a necrothread, however I agree with the sentiment.