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Known Participant
January 7, 2020
In Development

P: Support additional flavors (non iOS) of HEIC, HIF, HEVC for Import

  • January 7, 2020
  • 112 replies
  • 20815 views

Adobe get with the program.  I tried importing *.HIF files today from my EOS R5 and Lightroom Classic doesn't even show them in the import window.  They can't be imported.  I can import iPhone *.HEIF files but not from the EOS R5.  Adobe's lack of support for import and export of *.HEIF files is pathetic

112 replies

Known Participant
January 12, 2021

@Rikk Any update for us?

Inspiring
January 3, 2021

Yes, agree with the other requestors,

we need to have Adobe to recognize and read the Canon R5 Heif ! 

Thanks to get this going and adapted fast in Adobe Lr.

Thomas 

Frank Stjerne
Known Participant
December 29, 2020

A lot of people have the problem. Even cameralabs. 

https://youtu.be/VzDKhXIOLn4

Frank Stjerne
Known Participant
December 29, 2020

I sent .hif files from my Canon R6 to Akash Scharma in September.

Hope this get solved soon. 

https://community.adobe.com/t5/lightroom/heif-import-from-canon-r5-and-r6-in-lightroom-classic-lightroom-desktop/m-p/11451163?page=1

Inspiring
December 15, 2020

Would like to know the outcome of this as well.  

Known Participant
December 9, 2020

@Rikk Any update on this issue?

Known Participant
December 8, 2020

Any feedback from the engineers?

Participant
December 8, 2020

The new version of Photoshop V22.1.0 promises support for HEIC files but I still can't open the Canon HIF files produced by the R5 and R6. I believe these are HEIC format but they won't open even after installing Windows 10 HEIC and HEVC extensions or renaming the file to .HEIC. Only the Canon DPP app opens them at present. There was also a Canon firmware update that promised improved compatability but this makes no difference. Is it a Canon or Adobe problem?

davescm
Community Expert
Community Expert
December 8, 2020

I would suggest adding a feature request at the link below where it will be seen by Adobe staff.
https://feedback.photoshop.com/photoshop_family

Rick Spaulding -
Legend
November 23, 2020

Thanks for sharing the file, Micheal. I also was unable to import it into Lightroom. It would open in Apple Preview and I saved a copy as a .heic but that did not import into Lightroom either. I also tried manually renaming the file as a .HEIF but that also would not import.

I have shared the file with our engineers and your feature request that it be supported. Any updates will be posted to this thread.

Thanks for bringing this to our attention.

Known Participant
November 23, 2020