License deduplication (when All Apps licensed, suppress Single App and Acrobat license consumption)

With SCIM in place, we can implement dynamic licensing based on Entra ID group membership. We use Intune to push individual Creative Cloud applications (e.g. Photoshop, InDesign) based on ServiceNow requests. The issue we are trying to fix is the fact that All Apps users have to be in the individual app groups as well to get the corresponding installation, meaning All Apps users end up double licensed with Single App and Acrobat.

The proposed fix is simple: If a user has All Apps assigned, either don’t assign or suppress the license requirement for any other Single App or Acrobat licenses assigned to the same user within the admin console. This seems like a relatively simple, high value change benefiting most customers that use All Apps in combination with other licenses.

Most customers using All Apps will run into issues with license juggling and overlaps. Rather than forcing every customer to invent their own convoluted workaround using whatever systems they have in place, it would be far easier to have a centralized fix on the Adobe end.

Thanks