Skip to main content
musictraining
Participating Frequently
December 15, 2023
Open for Voting

Switch between my computers without having to sign out and sign in every time

  • December 15, 2023
  • 22 replies
  • 956 views

The requirement to sign out and sign in every time I work from a different computer is really annoying.  I take photos for my business and depending on the time of day, need to edit them from my laptop, my office PC, my home PC, or a PC in our school's theater where the photos are taken.  I often end up using all four PC's in the same day, and each time I need to switch PC's I have to (1) sign into creative cloud, (2) enter the digits of my cell phone, (3) wait for the 2FA text and enter that code, (4) enter my password, and (5) select another device to sign out of.  What makes these even worse is that the sign-in is all or nothing; if I want to use Lightroom on one PC and Acrobat on another PC in the same day, under the same license, I need to sign in/out of the entire suite of software.  I am the ONLY person who ever uses my account, and find this to be a completely unneccesary and time-wasting hassle.  If Adobe knows which other devices are in use, why can't they simply allow up to say, five devices for the same user and enforce that no two devices are used at the same time?  Like with Microsoft Office365? I am posting this here because I've send several feedback reports to this effect with no response.  

22 replies

kglad
Community Expert
Community Expert
August 11, 2025

adobe has a limit if two computers (that can be signed in) at any one tine.  that's been an adobe policy since the company began, afaik.  ie, long before adobe adopted a subscription model.

musictraining
Participating Frequently
August 11, 2025

I use as many as four windows PCs in the same day - Home laptop, home desktop, and two desktop PCs at my business.  I move between these several times during the day so on some days I need to log in six or even ten times in a day.  I am the only user of the apps in my subscription and it's ridiculous to need to go through the entire sign-in process over and over again.  I don't understand why Adobe won't let me log in on all devices, and if I am using any one of them, lock out use on all the others.  It would be that simple and would save me (and likely thousands of other customers) a great deal of time. 

kglad
Community Expert
Community Expert
August 11, 2025

@musictraining 

 

how many different computers are you using?

musictraining
Participating Frequently
August 10, 2025

I'm not sure if this addresses the issue I reported.  The issue is not with switching profiles, it is that I am a business owner and often work at home and then at office on the same day, and each time I change locations I need to go through the sign-in process again (username, 2FA, password, sign out from the other computer) and not just once but individually for each Adobe application.  What I need is to be able to open the app from any computer that I have already logged into, and for you to confirm in the background - rather than wasting my time - that only one session is logged in at a time.    

kglad
Community Expert
Community Expert
August 10, 2025

good to hear!

Kalvyn Rasquinha
Community Manager
Community Manager
August 10, 2025

Hi all. We've added this capability earlier this year for our web experiences in the browser - you can switch profiles by using the Profile Menu when you click on your avatar at the top right. We're planning on adding this capability to the Creative Cloud desktop app in the next release.

Inspiring
March 1, 2024

I agree. Maybe something like how facebook or google has a dropdown when you're on the site where you can change profiles easily. I am fortunate that I do work-work on the company computer with my company subscription, and personal work on my own computer with my personal subscription, and rarely does personal and work overlap. But when it does, it's a PITA to log in-out multiple times. 

kglad
Community Expert
Community Expert
January 8, 2024

adobe may, or may not post a reply here.

musictraining
Participating Frequently
January 8, 2024

Is there any other way to get Adobe's feedback on this suggestion?  I haven't seem them post a reply so far.

kglad
Community Expert
Community Expert
December 15, 2023

yes, by far.

 

this forum is devoted to "suggestions" about adobe making its offerings better.  normally, i'm pessimistic about adobe making the kind of changes you suggested, but there have been signs adobe's listening and acting.

 

in fact, your suggestion has been made previously and adobe badged moderators have responded positively to it.  what that means for the future, i do not know, but i'm less pessimistic than i was in previous months.