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musictraining
Participating Frequently
December 15, 2023
Open for Voting

Switch between my computers without having to sign out and sign in every time

  • December 15, 2023
  • 22 replies
  • 956 views

The requirement to sign out and sign in every time I work from a different computer is really annoying.  I take photos for my business and depending on the time of day, need to edit them from my laptop, my office PC, my home PC, or a PC in our school's theater where the photos are taken.  I often end up using all four PC's in the same day, and each time I need to switch PC's I have to (1) sign into creative cloud, (2) enter the digits of my cell phone, (3) wait for the 2FA text and enter that code, (4) enter my password, and (5) select another device to sign out of.  What makes these even worse is that the sign-in is all or nothing; if I want to use Lightroom on one PC and Acrobat on another PC in the same day, under the same license, I need to sign in/out of the entire suite of software.  I am the ONLY person who ever uses my account, and find this to be a completely unneccesary and time-wasting hassle.  If Adobe knows which other devices are in use, why can't they simply allow up to say, five devices for the same user and enforce that no two devices are used at the same time?  Like with Microsoft Office365? I am posting this here because I've send several feedback reports to this effect with no response.  

22 replies

musictraining
Participating Frequently
December 15, 2023

@kglad Thank you.  It looks like you've moved the post to a different forum.  Do you think that Adobe's decision makers check this forum more than the other one?  One thing I forgot to mention that is also really annoying - If I launch Lightroom on a PC that I "signed out" of when going through this process on another PC, I want 15-20 seconds for Lightroom to open and load the most recent catalog, after which it says "Lightroom must quit" because I'm not signed in.  Obviosly, Lightroom "knows" this before it even begins to open, so it wastes 15-20 seconds of my time just to make me close Lightroom and go through the sign-in process all over again.

kglad
Community Expert
Community Expert
December 15, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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